# Solution Architect - ServiceNow Presales (Strategic Consulting & Transformation)

> Input Zero Technologies · Bengaluru, India (Hybrid) · Full-time · Posted 2026-10-26

**Workplace:** hybrid

## Description

Shape Enterprise Transformation. Influence Boardroom Decisions. Drive ServiceNow Excellence.

At Input Zero, we don't just implement technology—we help organizations redefine the way they operate. We are seeking a seasoned ServiceNow Solution Architect who can bridge business vision with technology strategy and act as a trusted advisor to enterprise customers.

This is not a traditional solutioning role. We are looking for a strategic thinker, storyteller, and transformation consultant who can engage with CIOs, CTOs, Digital Transformation Leaders, and business executives to architect future-ready ServiceNow solutions that deliver measurable business outcomes.

### What You'll Do

**Strategic Client Advisory**

-   Engage with C-suite executives and senior stakeholders to understand business priorities, transformation objectives, and operational challenges.
-   Position ServiceNow as a strategic enterprise platform rather than a technology implementation.
-   Lead executive discovery workshops and transformation assessments.
-   Define digital transformation roadmaps aligned with business outcomes and organizational goals.

**Presales Leadership**

-   Own solution strategy for enterprise opportunities across ServiceNow portfolios.
-   Lead pursuit teams for large and strategic deals from qualification to closure.
-   Build compelling value propositions, business cases, and ROI-driven solution narratives.
-   Present differentiated solutions during customer workshops, executive briefings, and proposal defenses.
-   Support RFPs, RFIs, RFQs, and strategic bid management initiatives.

**Enterprise Solution Architecture**

-   Design scalable enterprise architectures leveraging ServiceNow capabilities.
-   Drive platform strategy, governance frameworks, and transformation blueprints.
-   Recommend best-fit solutions across ITSM, ITOM, CMDB, AIOps, SecOps, ITAM, CSM, HRSD, and SPM.
-   Ensure alignment with enterprise architecture standards, security frameworks, and operational objectives.

**Growth & Market Expansion**

-   Collaborate with sales leadership to develop account growth strategies.
-   Identify new business opportunities, expansion initiatives, and industry-specific offerings.
-   Build reusable solution assets, accelerators, and GTM frameworks.
-   Represent Input Zero in industry events, customer forums, and strategic discussions.

**Thought Leadership**

-   Act as a ServiceNow evangelist and trusted advisor.
-   Drive innovation through automation, AI, workflow transformation, and operational excellence.
-   Mentor solution consultants, architects, and presales teams.
-   Contribute to capability building and organizational growth.

## Requirements

### What We're Looking For

**Experience**

-   12+ years of experience in Enterprise IT, Digital Transformation, Consulting, Presales, or Solution Architecture.
-   5+ years of deep ServiceNow consulting, architecture, or presales experience.
-   Proven experience working with global customers across North America, Europe, APAC, or Middle East.
-   Experience handling strategic enterprise deals and large transformation programs.

**ServiceNow Expertise**

Strong understanding of:

-   IT Service Management (ITSM)
-   IT Operations Management (ITOM)
-   CMDB & Discovery
-   Event Management & AIOps
-   IT Asset Management (ITAM)
-   Customer Service Management (CSM)
-   HR Service Delivery (HRSD)
-   Security Operations (SecOps)
-   Strategic Portfolio Management (SPM)
-   ServiceNow Platform Architecture & Integrations

**Leadership Attributes**

-   Executive presence and boardroom communication skills.
-   Ability to influence decision-makers and business leaders.
-   Strong commercial and business acumen.
-   Strategic problem-solving mindset.
-   Excellent storytelling and presentation capabilities.

**Certifications**

-   ServiceNow CSA or CIS certification.
-   TOGAF certification.

## Apply

[Apply at Input Zero Technologies](https://apply.workable.com/input-zero-technologies-1/j/A2D3B6E8E1/apply)

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