# IT Ops Specialist

> instacar · Kifisia, Greece · Full-time · Posted 2026-07-06

**Workplace:** on_site

**Department:** Tech

## Description

**IT OPS Specialist @ instacar  
  
**At instacar, we’re not just transforming the way people move - we’re pioneering the future of transportation and mobility. Established in 2018 and officially launched in September 2019, instacar is the first fully digitized mobility-as-a-service scale-up. Our vision is to be the ultimate one-stop mobility app, providing comprehensive services for all drivers. Our mission is to revolutionise perceptions of new - age mobility through technology and a customer-centric approach. At instacar, we are focused beyond just leasing cars, we are dedicated to serving drivers.

**Our Core Values:**

instacar is guided by our core values: Be Fair, Be Bold, Be Patient. We’re committed to fairness in all our collaborations, bold innovation and patience in our growth.

**Our Milestones:**

In less than six years, we’ve achieved significant milestones, establishing four prominent instacar points, investing in micro-mobility, and developing our own tech tools like instafleet, a fleet management solution, crafted in-house to streamline operations. Additionally, our all-in-one app provides instadrivers with a centralised platform to manage every aspect of their vehicle subscription seamlessly.

**Why Join #instateam?**

As one of the fastest-growing mobility companies in Greece, backed by leading investors such as Autohellas and Elikonos Capital, with approximately €35 million in revenue in 2025 and on track to surpass €50 million in 2026, we're on the lookout for dynamic individuals to join our #instateam. At instacar, your voice matters, your creativity thrives, and your impact is tangible. With a human-centered approach and an unwavering commitment to excellence, instacar offers an environment where innovation flourishes, and every contribution is valued.

**Your Role:** 

As IT Ops Specialist at instacar, you will be responsible for the day-to-day support of the company's IT infrastructure and end-user environment. From employee onboarding and device management to troubleshooting and operational improvements, you'll ensure our teams have the technology they need to perform at their best.

**Your Responsibilities:**

-   Provide first and second-level technical support to employees. 
-   Troubleshoot Windows, macOS, software, hardware and network issues. 
-   Prepare and configure laptops and IT equipment for new hires. 
-   Manage user accounts, permissions and business applications. 
-   Support Google Workspace, Microsoft Office and collaboration tools. 
-   Handle onboarding and offboarding from an IT perspective. 
-   Support LAN/Wi-Fi connectivity and meeting room technology. 
-   Maintain IT assets, documentation and software licenses. 
-   Assist with endpoint security, updates and backup verification. 
-   Participate in internal IT projects and continuous operational improvements.

## Requirements

**We value individuals who:**

-   Have 1–4 years of experience in IT Support or IT Operations.
-   Possess good knowledge of Windows and macOS.
-   Have experience with Google Workspace and Microsoft Office.
-   Understand basic networking concepts (TCP/IP, DNS, DHCP, Wi-Fi).
-   Have experience with hardware troubleshooting.
-   Demonstrate excellent communication and problem-solving skills.
-   Are able to prioritize multiple requests in a fast-paced environment.
-   Have a service-oriented mindset.

**Nice to have:**

-   Experience with Active Directory or cloud identity management. 
-   Experience with ticketing systems. 
-   Experience with MDM solutions (Jamf, Intune, Kandji or similar). 
-   Basic scripting knowledge (PowerShell, Bash). 
-   Previous experience in a fast-growing company or startup.

## Benefits

-   Collaborate with industry experts  in a supportive and inclusive environment.
-   A competitive benefits package, including premium private health & life insurance programs 
-   Additional perks such as significant discounts on various health, exercise, and nutrition services, a birthday gift card, and more.
-   Opportunities for career growth and advancement with a commitment to promoting from within.
-   Experience firsthand the convenience of instacar with 10 free rental days.
-   Exclusive cost rates for renting a car from instacar, because why drive anything else?
-   Work in our brand new HQ in Kifissia.

  
instacar is an **Equal Opportunity Employer**, committed to diversity, inclusion, and creating an environment where all employees can thrive, regardless of background or identity.

  
Ready to drive innovation with us? Apply now and become part of  **#instateam**!

## Apply

[Apply at instacar](https://apply.workable.com/instacar-sa/j/F532F58858/apply)

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