# 1213 | On-Call Infrastructure Engineer (DevOps)

> Intetics · Kazakhstan (Remote) · — · Posted 2026-11-11

**Workplace:** remote

## Description

Intetics Inc., a leading American technology company specializing in custom software application development, distributed professional teams creation, software product quality assessment, and “all-things-digital” solutions, is on the lookout for a **On-Call Infrastructure Engineer (DevOps)** to join our team and provide exceptional customer support.

**About the client**

Our client develops software products across various business domains, including education, healthcare, business management, sports, and marketing.

**Engagement details**

This engagement involves occasional support, with only a few hours of active work expected per month in most cases. It can suit an engineer who already has a primary engagement and can combine it with on-call availability.

-   Availability during an agreed coverage window of approximately 12 hours per day, aligned with the CET time zone
-   Monitor email and alerts throughout the coverage window
-   Acknowledge incoming incidents or requests within 30 minutes and confirm that they have been taken into work
-   Begin troubleshooting and resolution promptly
-   Only time spent actively working on incidents or requests is paid; standby time is unpaid

**Responsibilities**

-   Investigate and resolve production infrastructure incidents
-   Troubleshoot AWS, Linux, Docker, and MySQL environments
-   Diagnose and resolve MySQL replication issues
-   Restore service availability and document resolution steps
-   Perform root cause analysis where required

**Responsibilities**

-   Investigate and resolve production infrastructure incidents
-   Troubleshoot AWS, Linux, Docker, and MySQL environments
-   Diagnose and resolve MySQL replication issues
-   Restore service availability and document resolution steps
-   Perform root cause analysis where required

## Requirements

-   AWS EC2 administration
-   CloudWatch
-   Linux administration, particularly Ubuntu
-   Docker and Docker Compose
-   MySQL administration
-   MySQL replication troubleshooting
-   Production incident response
-   On-call support experience
-   Application Load Balancers
-   CloudFront
-   Strong operational troubleshooting skills

**Strongly Preferred**

-   Terraform
-   Packer
-   Percona PMM
-   PagerDuty
-   Site24x7
-   Backup and recovery operations
-   Root Cause Analysis (RCA)
-   AWS infrastructure troubleshooting

**Nice to Have**

-   Java application troubleshooting
-   PHP application troubleshooting
-   Prometheus
-   Grafana
-   Datadog
-   New Relic
-   High-availability MySQL design
-   Observability architecture

## Apply

[Apply at Intetics](https://apply.workable.com/intetics-2/j/4BCAD78512/apply)

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