# 1152 Senior Business Analyst - ServiceNow ITOM / ITAM

> Intetics · Germany (Remote) · — · Posted 2026-07-27

**Workplace:** remote

## Description

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**Intetics Inc., a leading American technology company specializing in custom software application development, distributed professional teams creation, software product quality assessment, and “all-things-digital” solutions, is on the lookout for a Senior Business Analyst – ServiceNow ITOM / ITAM to join our team.**

### Responsibilities:

-   Analyze and document IT operations and asset management processes.
-   Collaborate with infrastructure, operations, and asset management teams.
-   Define requirements for CMDB, Discovery, Event Management, and asset lifecycle management.
-   Convert business needs into scalable ServiceNow solutions.
-   Support process optimization and digital transformation initiatives.
-   Conduct gap analyses and process assessments.

### Requirements:

-   5+ years of Business Analysis experience.
-   Hands-on expertise with ServiceNow ITOM and/or ITAM modules.
-   Strong understanding of CMDB and asset management processes.
-   Experience working with enterprise IT operations environments.
-   Fluent German (C1) and English.
-   EU-based location.

## Apply

[Apply at Intetics](https://apply.workable.com/intetics-2/j/BD24E1C9B5/apply)

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