# Social Commerce Director

> Intrepid Asia · Jakarta, Indonesia (Hybrid) · Full-time · Posted 2026-07-14

**Workplace:** hybrid

**Department:** Social Commerce

## Description

**Role Overview**

The Social Commerce Director will lead the growth of the Company's end-to-end social commerce business, including live commerce, Video & Creative, and Affiliate ecosystem in Indonesia. This role is responsible for scaling sales, building affiliate ecosystems, driving livestream & video commerce performance, and delivering profitable growth for partner brands. The Social Commerce Director will work cross-functionally with Business Development, E-commerce, Marketing, and Regional Teams to position Intrepid as the leading TikTok Shop Partner (TSP) and Affiliate Management in Indonesia.

**Key Responsibilities:**

**1\. Social Commerce Strategy & Growth**

-   Lead the overall social commerce strategy for Company's Indonesia, driving scalable sales growth across TikTok Shop and Shopee
-   Define and execute growth initiatives to increase GMV, conversion rate, and platform share for partner brands.
-   Develop end-to-end social commerce playbooks combining affiliate, livestream, and video commerce.
-   Collaborate with regional teams and platform partners to strengthen Company’s positioning as a leading TikTok Shop Partner (TSP).

**2\. Affiliate Ecosystem Development**

-   Build and scale a high-performing affiliate ecosystem for brands
-   Develop affiliate recruitment, onboarding, and retention strategies to expand the creator network.
-   Drive affiliate GMV contribution through structured campaigns, incentives, and performance management.
-   Establish systems to identify, nurture, and scale top-performing affiliates.
-   Strengthen partnerships with creator agencies, MCNs, and platform affiliate programs.

**3\. Live Commerce Leadership**

-   Oversee the live commerce strategy and operational performance across partner brands.
-   Develop scalable frameworks for livestream programming, host performance, and conversion optimization.
-   Work closely with the Live Streaming team to improve studio productivity, show formats, and live selling effectiveness.
-   Drive continuous improvement in live commerce KPIs including ERR, engagement, and conversion rates.
-   Identify new formats and innovations to maximize the impact of live commerce in driving sales.

**4\. Video & Creative Commerce**

-   Lead the development of video-first commerce strategies, leveraging short-form content to drive discovery and conversion.
-   Lead creative and production teams to scale high-performing video content for affiliate and brand campaigns.
-   Establish content playbooks and creative guidelines optimized for TikTok and other short-video platforms.
-   Ensure creative output aligns with platform trends, algorithm performance, and conversion goals.

**5\. Data & Performance Optimization**

-   Establish performance dashboards and data-driven decision frameworks to optimize social commerce performance.
-   Monitor key metrics including GMV growth, affiliate contribution, livestream conversion, and video performance.
-   Translate insights into actionable strategies to continuously improve sales efficiency and ROI.

**6\. Team Leadership & Capability Building**

-   Build and lead a high-performing social commerce team covering affiliate, livestream, and creative commerce functions.
-   Develop internal capabilities, playbooks, and best practices to scale Company’s social commerce expertise.
-   Foster a culture of innovation, experimentation, and rapid execution within the team.

 **7. Business Development & Strategic Pitches**

-   Partner with the Business Development team to develop social commerce strategies for client pitches and RFPs.
-   Provide strategic input, market insights, and commercial frameworks to support new business opportunities.
-   Participate in client presentations and pitch meetings to articulate Company’s social commerce capabilities.
-   Develop case studies, playbooks, and thought leadership materials to strengthen Company’s positioning in social commerce.
-   Translate platform opportunities (TikTok Shop, affiliate, livestream, video commerce) into scalable client growth strategies.

## Requirements

**Professional Experience:**

-   Minimum 8–12 years of experience in social commerce, e-commerce, digital commerce, or creator economy ecosystems.
-   Proven experience working at TikTok / TikTok Shop, leading social commerce platforms, or top-tier social commerce and e-commerce agencies.
-   Demonstrated track record of driving significant sales growth through social commerce channels, including affiliate, livestream, and short-video commerce.
-   Experience leading major brand accounts or key product categories, with measurable impact on GMV growth, conversion, and platform performance.
-   Strong understanding of TikTok Shop ecosystem, including affiliate programs, creator collaborations, livestream commerce, and platform algorithms.

**Market Expertise:**

-   Strong understanding of the Indonesian social commerce landscape, including consumer behavior, creator ecosystem, and platform dynamics.
-   Proven experience operating in the Indonesia market, with the ability to adapt strategies to local trends, creators, and shopping behavior.
-   Familiarity with local affiliate networks, creator communities, and live commerce practices in Indonesia.

**Language & Communication:**

-   Fluent in English (written and spoken).
-   Mandarin proficiency is a strong plus, particularly for collaboration with platform partners and MNCs

## Apply

[Apply at Intrepid Asia](https://apply.workable.com/intrepid-asia/j/785BE2A6FA/apply)

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