# Non-Voice CSR | Healthcare Account | Get a 21K Signing Bonus

> ISTA Personnel Solutions · Makati, Philippines · Full-time · Posted 2026-07-13

**Workplace:** on_site

**Department:** Curitec, LLC

## Description

**ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Back-Office CSR to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!**

**Account specific roles and responsibilities:**

-   Process orders accurately and efficiently using the client tool (BrightTree).

-   Organize and manage medical documents in PDF format.

-   Upload PDF documents to the client tool as required.

-   Maintain and manage documents via the client's SharePoint system.

-   Perform additional tasks related to order processing and PDF document management as needed.

-   Send and receive reports via email, ensuring all communication is timely and accurate.

## Requirements

-   At least 6 months Back-Office work experience
-   US Healthcare BPO experience is an advantage
-   Must be keen to details
-   Must be proficient in MS Excel, Word, PDFs
-   Good verbal and written English skills
-   Willing to work onsite in Makati
-   Amenable working night shift

## Benefits

**What can we offer you?**  

-   Competitive salary and benefits
-   Health Insurance with free dependents\*
-   10%-night differential
-   Attendance Bonus
-   Paid time off
-   Convertible to cash leave credits
-   Performance Appraisal
-   Work-life balance
-   A focus on growing your career path with us
-   We encourage you to follow your passions and learn new skills

**Our commitment to you**

-   Strong culture and values-driven leadership
-   We create opportunities for you to learn and grow at any stage of your career
-   Continuous learning and innovation
-   We foster an all inclusive environment where everyone thrives

## Apply

[Apply at ISTA Personnel Solutions](https://apply.workable.com/ista-2/j/074160B47A/apply)

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