# Clinical Documentation Reviewer (ABA Therapy) - EST Hours (Remote)

> ISTA Personnel Solutions · South Africa (Remote) · Full-time · Posted 2026-04-14

**Workplace:** remote

**Department:** SA - Operations

## Description

ISTA Personnel Solutions is a fast-growing BPO company. We are not a recruitment agency – we act as a dedicated extension of our U.S.-based clients’ teams, delivering high-quality service with precision, efficiency, and a personal touch.

Our client is a U.S.-based ABA therapy provider supporting children and families. We are seeking a detail-oriented and empathetic **ABA Clinical Documentation Reviewer** to ensure clinical session notes meet insurance billing standards and provide constructive feedback to field clinicians.

**PLEASE NOTE:**

-   **Working Hours:** Mon – Fri, 9:00 AM – 6:00 PM EST (3:00 PM – 12:00 AM South African Time). These working hours are subject to change depending on daylight savings and/or operational requirements.
-   **Work Environment:** Fully remote role.
-   You will be required to work on both South African and U.S. public holidays (compensation for SA public holidays in accordance with the BCEA).
-   **Internet Requirements:** A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and the ability to support a wired Ethernet connection is mandatory. Applicants without a fixed fibre line cannot be considered.
-   **Power Backup:** A reliable power backup solution is required to manage load shedding and power outages. Applicants without a power backup cannot be considered.

**Key Responsibilities:**

-   Review session notes completed by RBTs and BCBAs for accuracy, completeness, and compliance
-   Identify missing information, inconsistencies, or documentation errors
-   Ensure clinical notes meet required standards for insurance billing
-   Provide clear, respectful, and constructive feedback to clinicians
-   Communicate areas of concern with professionalism and emotional intelligence
-   Track and follow up on corrected documentation where necessary
-   Maintain organized and accurate records of quality reviews
-   Collaborate with internal and clinical teams to support documentation standards

**Requirements:**

-   Previous experience in ABA therapy required; clinical ABA experience highly advantageous
-   Strong understanding of ABA documentation standards and insurance compliance
-   Excellent verbal and written communication skills
-   High emotional intelligence with the ability to provide gentle, professional feedback
-   Detail-oriented with strong analytical skills
-   Highly organized and able to manage workflow independently
-   Basic computer literacy, including MS Office and Outlook

_If you are not contacted within 14 working days, please consider your application unsuccessful._

## Apply

[Apply at ISTA Personnel Solutions](https://apply.workable.com/ista-2/j/0B897D195B/apply)

---
Powered by [Workable](https://www.workable.com)