# Administrative Support Specialist (ABA Therapy) | EST Hours | Remote - SA

> ISTA Personnel Solutions · South Africa (Remote) · Full-time · Posted 2026-07-28

**Workplace:** remote

**Department:** SA - Operations

## Description

ISTA Personnel Solutions South Africa is a dynamic, fast-growing BPO company providing operational support to U.S.-based healthcare companies. We are not a recruitment agency. We act as a dedicated extension of our clients’ teams, delivering high-quality service with precision and professionalism.

We are currently recruiting a **Administrative Support Specialist** to join a U.S.-based **ABA therapy** organization. This role is ideal for an organized, detail-oriented professional with healthcare administration experience who enjoys supporting operational processes and working with international teams.  

**PLEASE NOTE:**

-   **Working Hours:** Monday – Friday | 3:00 PM – 12:00 AM South African time – subject to daylight savings.
-   **Public Holidays:** This role requires working on both South African and U.S. public holidays (compensation for SA public holidays in accordance with the BCEA).
-   **Internet Requirements:** A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and wired Ethernet capability is mandatory. Applicants without a fixed fibre line cannot be considered.
-   **Power Backup:** Reliable backup required to manage load shedding or outages. Applicants without a power backup cannot be considered.
-   **Work Environment:** Fully remote.

**Key Responsibilities:**

-   Receive and review purchase orders submitted by healthcare facilities through the system, ensuring budget compliance, availability (including backorders), appropriateness, and alignment with purchasing trends before processing.
-   Manage and resolve tickets for non-catalogue items by communicating with facilities, sourcing required products, obtaining ownership approval, and completing the purchase process.
-   Monitor facility equipment rentals by tracking usage, ensuring items are not misused, maintaining rentals at minimum required levels, and coordinating timely returns.
-   Process electronic invoices within the system by matching them to purchase orders and syncing with the accounting software; investigate and resolve any discrepancies or mismatches.
-   Build professional relationships with clients and suppliers while delivering excellent service.
-   Manage vendor queries, backorders and product substitutions.

## Requirements

-   6 months to 1 year of experience in the healthcare industry.
-   Experience within an **ABA therapy environment** is highly preferred.
-   Excellent written and verbal English communication skills.
-   Strong attention to detail and high level of accuracy.
-   Excellent organizational and time management skills with the ability to prioritize multiple tasks.
-   Good technical aptitude and the ability to quickly learn new systems.
-   Comfortable working independently in a fully remote environment.
-   Ability to work effectively with multicultural teams.

**Preferred Skills:**

Experience using any of the following systems will be beneficial:

-   HubSpot or a similar CRM platform
-   CentralReach
-   ClickUp
-   Brillium

_If you are not contacted within 14 working days, please consider your application unsuccessful._

## Apply

[Apply at ISTA Personnel Solutions](https://apply.workable.com/ista-2/j/1AAE3DB287/apply)

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