# IT Specialist

> ISTA Personnel Solutions · Makati City, Philippines · Full-time · Posted 2026-10-09

**Workplace:** on_site

**Department:** IT

## Description

**ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced IT Specialist to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!**

**Roles and responsibilities:**

-   Provide technical support for hardware, software, and network-related issues.
-   Diagnose and resolve system crashes, slow performance, application errors, and peripheral device issues.
-   Install, configure, and maintain desktop computers, laptops, printers, and scanners.
-   Install, update, and troubleshoot operating systems and software applications.
-   Set up user accounts, email, and network access for new employees.
-   Perform basic network troubleshooting including Wi-Fi, VPN, and LAN connectivity issues.
-   Ensure users have access to shared drives, printers, and other network resources.
-   Implement security measures such as antivirus software, firewalls, and system updates.
-   Assist with data backup and recovery to maintain data integrity.
-   Track and manage IT hardware and software inventory and coordinate repairs when needed.
-   Document support requests and resolutions in ticketing systems.
-   Provide user training, create technical documentation, and escalate complex issues to higher-level IT teams.

## Requirements

-   With Vocational Diploma / Short Course Certificate on Bachelor's/College Degree, Computer Science/Information Technology or equivalent. **(Fresh Grads can apply)**
-   At least 6 months experience as an **IT Technician / Help Desk / Associate**
-   BPO experience is an advantage
-   Good verbal and written English skills
-   Willing to work onsite in **Makati and Mandaluyong**
-   **Amenable working shifting schedules (Day, Mid, Night)**

## Benefits

What can we offer you?

-   Competitive salary and benefits
-   Health Insurance with free dependents\*
-   10%-night differential
-   Attendance Bonus
-   Paid time off
-   Convertible to cash leave credits
-   Performance Appraisal
-   Work-life balance
-   A focus on growing your career path with us
-   We encourage you to follow your passions and learn new skills

Our commitment to you

-   Strong culture and values-driven leadership
-   We create opportunities for you to learn and grow at any stage of your career
-   Continuous learning and innovation
-   We foster an all-inclusive environment where everyone thrives

## Apply

[Apply at ISTA Personnel Solutions](https://apply.workable.com/ista-2/j/48245AFD04/apply)

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