# Medical Billing Specialist | 21k SOB

> ISTA Personnel Solutions · Mandaluyong City, Philippines · Full-time · Posted 2026-10-27

**Salary:** unknown currency 200,000–300,000

**Workplace:** on_site

**Department:** PH - Operations

## Description

-   Overall in charge of the day-to-day operations of the center.
-   Responsible for the attainment of client-set goals, efficiency targets, and overall center performance.
-   Communicate with employees and customers to ensure prompt and courteous attention to all questions regarding products and services.
-   Responsible for knowing the intricacies and compliance standards of all key benefit management programs.
-   Handles and reviews disciplinary actions directly with employees, i.e., verbal warnings, records of discussion, and formal disciplinary documentation.
-   Continuously coach the team to ensure the individual and team performance goals are achieved.
-   Serves as point of escalation for procedural and technical issues and coach staff regarding how to effectively resolve the issue(s)
-   Tracks and monitors team performance; provides feedback to agents.
-   Conducts formal performance appraisals of direct reports and prepares and communicates performance reviews and development recommendations.
-   Highly motivated, self-starter who works independently using all available resources, policies, and procedures to work effectively and meet deadlines in an atmosphere of multiple projects and shifting priorities.

Roles and Responsibilities           

-   Processing Referrals to BH Clinicians           
-   Assist with Inquires for All Telos Health Systems Employees           
-   Admin Assistance           
-   intake coordination

## Requirements

Non-negotiable Requirements           

License/s:    n/a       

Certification/s:    n/a       

Work Experience (Same Function):    6 months       

English communication (Verbal):    Good       

English communication (Written):    Good       

Skills / Industry Requirements           

Customer Service Skills    Soft    Desired   

Interpersonal Skills    Soft    Desired   

Flexibility    Soft    Required   

Attention to detals    Soft    Required

## Benefits

-   Convertible to Cash Leave Credits
-   Health Insurance with free dependents
-   Annual Performance Appraisal
-   Paid time off
-   10% night differential

Our commitment to you

-   Stong culture and values-driven leadership
-   We create opportunities for you to learn and grow at any stage of your career
-   Continuous learning and innovation
-   We foster an all-inclusive environment where everyone thrives

## Apply

[Apply at ISTA Personnel Solutions](https://apply.workable.com/ista-2/j/50D13A5103/apply)

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