# US Healthcare Insurance Coordinator | Get a 21K Signing Bonus

> ISTA Personnel Solutions · Makati, Philippines · Contract · Posted 2026-05-01

**Workplace:** on_site

**Department:** LTC Consulting Services - Case Management

## Description

**ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Healthcare Coordinator to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!**

**Account specific roles and responsibilities:**

-   Process Initial or Pre Authorization via Phone or Email

-   Communicate with insurance providers for authorization determination
-   Process verification of members' benefits
-   Review members' clinical records
-   Manage cases effectively

## Requirements

-   At least 1-year BPO experience handling a **Healthcare Account**
-   with 6 months **Team lead / Supervisory** / **SME** experience
-   Must have experience handling **Initial or Pre-Authorization**
-   Experience handling **Claims** is a **plus**
-   Proficient in using **MS Tools (Word, Excel, Outlook)**
-   Excellent verbal and written English skills
-   Willing to work onsite in **Buendia, Makati**
-   Amenable working night shift

## Benefits

**What can we offer you?**

-   Competitive salary and benefits
-   Health Insurance with free dependents\*
-   10%-night differential
-   Attendance Bonus
-   Paid time off
-   Convertible to cash leave credits
-   Performance Appraisal
-   Work-life balance
-   A focus on growing your career path with us
-   We encourage you to follow your passions and learn new skills

**Our commitment to you**

-   Strong culture and values-driven leadership
-   We create opportunities for you to learn and grow at any stage of your career
-   Continuous learning and innovation
-   We foster an all inclusive environment where everyone thrives

## Apply

[Apply at ISTA Personnel Solutions](https://apply.workable.com/ista-2/j/8BEBD8F9BF/apply)

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