# Prior Authorization | Healthcare CSR | Get a 25K Signing Bonus

> ISTA Personnel Solutions · Makati City, Philippines · — · Posted 2026-11-13

**Salary:** Up to unknown currency 21,000

**Workplace:** on_site

**Department:** Chemed

## Description

**ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Healthcare CSR to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!**

**Account Specific Roles and Responsibilities:**

-   Handle the end-to-end prior authorization process for Dental, Radiology, WH, and Specialty departments.
-   Review and verify patient information, eligibility, and insurance coverage.
-   Process and submit authorization requests to insurance providers.
-   Monitor and follow up on pending, approved, and denied requests.
-   Coordinate with healthcare providers and insurance companies regarding authorization concerns.
-   Ensure timely processing and accurate documentation of all authorization requests.

## Requirements

-   At least 6 months BPO experience
-   Healthcare Account experience **is a PLUS**
-   Good verbal and written English communication skills
-   Willing to work onsite in Makati
-   Amenable working night shift

## Benefits

**What Can We Offer You?**

-   Competitive salary and benefits
-   Health Insurance with free dependents\*
-   10%-night differential
-   Attendance Bonus
-   Paid Time Off
-   Convertible to cash leave credits
-   Performance Appraisal
-   Work-Life Balance
-   A focus on growing your career path with us
-   We encourage you to follow your passions and learn new skills

**Our Commitment To You**

-   Strong culture and values-driven leadership
-   We create opportunities for you to learn and grow at any stage of your career
-   Continuous learning and innovation
-   We foster an all inclusive environment where everyone thrives

## Apply

[Apply at ISTA Personnel Solutions](https://apply.workable.com/ista-2/j/977B4463F7/apply)

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