# Recruitment Team Lead - USA Healthcare | EST Hours | Remote

> ISTA Personnel Solutions · South Africa (Remote) · Full-time · Posted 2026-04-30

**Workplace:** remote

**Department:** SA - Operations

## Description

**ISTA Personnel Solutions** is a dynamic and fast-growing **BPO company**. We are not a recruitment agency. We partner with international US clients and integrate our staff members directly within our clients’ operations. We focus on long-term placements where you contribute directly to the client’s success.

**About our Client**

Our client is a premier travel therapy staffing company operating across the United States, connecting healthcare therapy professionals, including Occupational Therapists, Physical Therapists, and Speech Language Pathologists, with flexible, high-quality contract assignments nationwide. They pride themselves on a personalised, high-touch approach that puts both candidates and clients first.

**About the Role**

We are looking for an experienced and driven **Recruitment Team Lead** to join this growing team. This is a **senior-level** recruitment role that combines hands-on headhunting with team leadership, coaching, and performance management. You will be responsible for driving proactive sourcing strategies, leading a team of recruiters, and ensuring a high standard of candidate engagement and follow-through across the recruitment pipeline.  

**PLEASE NOTE:**

-   **Working Hours:** Monday – Friday | 9:00 AM – 6:00 PM EST (15:00 PM – 00:00 AM South African time – subject to daylight savings) - **Kindly note that you may be required to work rotational schedules for weekends, but this will be communicated with you within sufficient time.**
-   **Public Holidays:** This role requires working on both South African and U.S. public holidays (compensation for SA public holidays in accordance with the BCEA).
-   **Internet Requirements:** A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and wired Ethernet capability is mandatory. Applicants without a fixed fibre line cannot be considered.
-   **Power Backup:** Reliable backup required to manage load shedding or outages. Applicants without a power backup cannot be considered.
-   **Work Environment:** Fully remote.
-   Kindly note this is **NOT a commission-based role.**

**Key Responsibilities (not limited to):**

**Team Leadership & Coaching**

-   Lead, coach, and manage a team of recruiters to improve overall performance, activity levels, and output.
-   Monitor team KPIs and hold recruiters accountable for consistent follow-up and candidate engagement.
-   Provide ongoing training, mentorship, and onboarding support for new and junior recruiters.
-   Identify performance gaps and implement corrective action plans where necessary.
-   Serve as the primary escalation point for complex requisitions and recruiter queries.

**Recruitment & Headhunting**

-   Drive proactive headhunting and sourcing strategies, moving beyond inbound leads.
-   Manage the end-to-end recruitment process from sourcing through to placement for senior or high-priority roles.
-   Conduct briefing sessions with internal stakeholders and clients to understand role requirements.
-   Maintain consistent, professional communication with candidates throughout the hiring journey.
-   Ensure the candidate database is actively managed, up to date, and fully utilised.

**Strategy & Reporting**

-   Develop and implement recruitment strategies aligned with client hiring needs in the US healthcare and therapy staffing sector.
-   Track and report on recruitment metrics including activity levels, pipeline health, interview ratios, and placements.
-   Identify bottlenecks in the recruitment pipeline and implement process improvements.
-   Contribute to strategic proposals and initiatives, such as LinkedIn Recruiter upgrade justifications and sourcing tool evaluations.
-   Collaborate with the Account Manager and leadership to align on hiring priorities and team direction.

## Requirements

**Experience**

-   Proven experience in end-to-end recruitment, with at least 1–2 years in a senior or lead capacity, including coaching and managing recruiters.
-   Strong headhunting and proactive sourcing background – this is not a reactive, inbound-only role.
-   Experience recruiting within the US market is preferred.
-   Experience in the medical/healthcare or therapy staffing field is advantageous.

**Soft Skills**

-   Excellent verbal and written English communication skills.
-   Strong closing skills combined with the ability to drive and inspire team performance.
-   Highly organised with strong attention to detail, follow-through, and accountability.
-   Comfortable working independently and managing multiple priorities in a fully remote environment.
-   Professional, proactive, and solutions-oriented approach.

**Technical Skills**

-   Proficiency with LinkedIn Recruiter and ATS/CRM platforms.
-   Comfortable navigating recruitment systems and tracking platforms.
-   Basic MS Office proficiency including Outlook.

_If you are not contacted within 14 working days, please consider your application unsuccessful._

## Apply

[Apply at ISTA Personnel Solutions](https://apply.workable.com/ista-2/j/A627F6C2FD/apply)

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