# PHRN Clinical Review Team Lead | Hybrid

> ISTA Personnel Solutions · Mandaluyong City, Philippines (Remote) · Full-time · Posted 2026-05-11

**Salary:** Up to unknown currency 21,000

**Workplace:** remote

**Department:** Rebekah Rehab Licensed Agency Services Inc

## Description

**ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced PHRN Team Lead to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!  
**

**Account specific roles and responsibilities:**

**Team Lead**

-   Oversees daily operations for all agents delivering high-quality and valued services
-   Conduct training and coaching, including insights and action plans to improve
-   Analyze and report on productivity and other metrics - such as attendance, end-of-day reports, and compliance with company protocols
-   Ensure that the client is updated on significant program activities, issues, and concerns through calls, emails, meetings, reports
-   Perform other supervisory tasks as required

**Clinical Review**

-   Review and audit patient charts and clinical documentation.
-   Verify that ICD-10 diagnosis codes appropriately correspond with documented treatments and services.
-   Evaluate patient care plans to ensure alignment with diagnoses, prescribed treatments, and documented services.
-   Complete structured audit reports consisting of 140+ audit questions for each patient chart.
-   Ensure chart reviews are conducted with a high level of accuracy, consistency, and adherence to documentation standards.
-   Maintain productivity targets by completing patient chart audits within an average timeframe of approximately 30 minutes per chart.
-   Identify discrepancies, inconsistencies, or documentation gaps and flag them appropriately through the reporting process.
-   Follow established workflows, auditing procedures, and quality standards for chart review activities.

## Requirements

-   Must have an active Philippine Registered Nurse (PHRN) license.
-   With 2+ years clinical nursing experience
-   At least 1 year of team lead / supervisory experience
-   Familiarity with ICD-10 diagnosis codes.
-   Strong knowledge of insurance verification, prior authorizations, and EMR systems (KanTime).
-   Experience reviewing or matching clinical documentation, treatments, and care plans
-   High level of attention to detail and analytical skills.
-   Proficient in Microsoft tools and web-based forms.
-   Good verbal and written English skills
-   Must be able to report onsite in **Shaw Blvd, Mandaluyong**
-   Amenable working night shifts

## Benefits

**What can we offer you?**

-   Competitive salary and benefits
-   Health Insurance with free dependents\*
-   10%-night differential
-   Attendance Bonus
-   Paid time off
-   Convertible to cash leave credits
-   Performance Appraisal
-   Work-life balance
-   A focus on growing your career path with us
-   We encourage you to follow your passions and learn new skills

**Our commitment to you**

-   Strong culture and values-driven leadership
-   We create opportunities for you to learn and grow at any stage of your career
-   Continuous learning and innovation
-   We foster an all inclusive environment where everyone thrives

## Apply

[Apply at ISTA Personnel Solutions](https://apply.workable.com/ista-2/j/AC69D15CD7/apply)

---
Powered by [Workable](https://www.workable.com)