# Patient Scheduling Specialist | with 25K Signing Bonus

> ISTA Personnel Solutions · Mandaluyong City, Philippines · Full-time · Posted 2026-11-09

**Workplace:** on_site

**Department:** True Care

## Description

**ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Healthcare CSR to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!**  

**Account specific roles and responsibilities:**

-   Conduct outbound and inbound calls to patients for scheduling, enrollment, and follow-ups.
-   Coordinate appointments for primary care and specialty services.
-   Follow up on new referrals, missed appointments, and patients requiring additional outreach.
-   Maintain accurate documentation and track patient interactions in our systems.
-   Communicate with internal departments to coordinate patient needs and ensure timely follow-through.

## Requirements

-   At least 6 months BPO experience handling a healthcare account
-   Appointment Setting experience is an advantage
-   Proficient in using MS Tools
-   Excellent verbal and written English skills
-   Must be willing to work on-site in Shaw Blvd, Mandaluyong
-   Amenable working night shifts

## Benefits

**What can we offer you?**  

-   Competitive salary and benefits
-   Health Insurance with free dependents\*
-   10%-night differential
-   Attendance Bonus
-   Paid time off
-   Convertible to cash leave credits
-   Performance Appraisal
-   Work-life balance
-   A focus on growing your career path with us
-   We encourage you to follow your passions and learn new skills

**Our commitment to you**

-   Strong culture and values-driven leadership
-   We create opportunities for you to learn and grow at any stage of your career
-   Continuous learning and innovation
-   We foster an all inclusive environment where everyone thrives

## Apply

[Apply at ISTA Personnel Solutions](https://apply.workable.com/ista-2/j/AC8B8028F9/apply)

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