# Healthcare Compliance Coordinator - US Healthcare (Remote)

> ISTA Personnel Solutions · South Africa (Remote) · Full-time · Posted 2026-06-10

**Workplace:** remote

## Description

We are a dynamic and fast-growing operational support provider based in South Africa, delivering high-quality administrative and compliance support to U.S.-based healthcare organizations. We operate as a dedicated extension of our clients’ teams, ensuring **accuracy, accountability, and professional service delivery**.

**About the Role**

Our client is a growing **ABA (Applied Behaviour Analysis) therapy provider** in the United States. They are seeking a highly organized and detail-driven **Documentation Compliance Specialist** to support their remote team.

In this role, you will be responsible for ensuring **timely submission and verification of session notes** completed by Registered Behaviour Technicians (RBTs). This position is ideal for someone who thrives in a structured environment, is confident in follow-ups, and understands the importance of healthcare documentation compliance.

### **PLEASE NOTE:**

-   **Working Hours:** Monday – Friday | 9:00 AM – 6:00 PM EST (3:00 PM – 12:00 AM South African time, subject to daylight savings)
-   **Public Holidays:** Required to work on both South African and U.S. public holidays (SA public holidays compensated in accordance with the BCEA)
-   **Internet Requirements:** Fixed fibre line (minimum 25 Mbps upload & download) with wired Ethernet capability — LTE/5G/Rain not accepted
-   **Power Backup:** Reliable backup solution required (UPS, inverter, solar, etc.)
-   **Work Environment:** Fully remote

Applicants without the required infrastructure will not be considered.

### **Key Responsibilities**

-   Monitor daily reports on the **Rethink platform** to identify unsubmitted or unverified session notes
-   Conduct structured follow-ups with RBTs via email, phone, or text
-   Ensure documentation meets internal **compliance and quality standards**
-   Escalate recurring or unresolved submission issues when necessary
-   Maintain accurate compliance logs and tracking records
-   Build professional and supportive working relationships with field staff

### **Requirements**

-   Previous experience in **U.S. healthcare administration, documentation, or compliance**
-   Strong written and verbal English communication skills
-   Excellent organizational and time-management abilities
-   Ability to manage **high volumes of daily follow-ups**
-   Professional, confident, and respectful communication style
-   Ability to work independently in a remote environment

### **Advantageous**

-   Experience within **ABA therapy** or familiarity with RBT roles
-   Experience in healthcare documentation compliance or quality assurance
-   Experience working with electronic health record systems (Rethink experience beneficial)

If you are not contacted within 14 working days, please consider your application unsuccessful.

## Apply

[Apply at ISTA Personnel Solutions](https://apply.workable.com/ista-2/j/BABED7A532/apply)

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