# Administrative Assistant (USA Financial Services) - EST Hours | Remote

> ISTA Personnel Solutions · South Africa (Remote) · Full-time · Posted 2026-08-18

**Workplace:** remote

**Department:** South Africa

## Description

**ISTA Personnel Solutions** **South Africa** is a dynamic and fast-growing BPO company based in South Africa, specializing in providing top-tier operational support to US-based companies. We are not a recruitment agency. We are a dedicated extension of our clients' teams, delivering high-quality service with precision, efficiency, and a personal touch. 

We are recruiting on behalf of a **U.S.-based Cash Advance Brokerage**. This organisation supports business owners in accessing tailored financing solutions, and they are looking to grow their team to keep pace with deal flow.

### About the Role

We are looking for a full-time **Administrative Assistant** to join the client's team, providing dedicated support to help keep deals, data, and daily operations running smoothly. This is a varied, hands-on role that will flex around the needs of the business, so no two days will look exactly the same.

You'll be responsible for accurate data entry and record-keeping, maintaining spreadsheets, and helping the team explore better tools and workflows to manage deal flow more efficiently. If you're proactive, **tech-savvy**, and the type of person who can take a task and run with it, this role is for you.

**Please Note:**

-   **Working Hours:** Monday – Friday | 9:00 AM – 6:00 PM EST (3:00 PM – 12:00 AM South African time – subject to daylight savings).
-   **Public Holidays:** This role requires working on both South African and U.S. public holidays (compensation for SA public holidays in accordance with the BCEA).
-   **Internet Requirements:** A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and wired Ethernet capability is mandatory. Applicants without a fixed fibre line cannot be considered.
-   **Power Backup:** Reliable backup required to manage load shedding or outages. Applicants without a power backup cannot be considered.
-   **Work Environment:** Fully remote.

### Job Responsibilities (not limited to):

-   Accurately capture and update data across internal systems, including QuickBooks.
-   Maintain, update, and organise spreadsheets to keep deal and client information current.
-   Research and recommend new software and tools to help streamline deal flow and call management.
-   Support the team in evaluating and transitioning to improved workflow tools as needed.
-   Assist with general reporting and ensure information is accurately reflected and easy to reference.
-   Take on ad hoc administrative tasks as they arise, adapting to the day-to-day needs of the business.
-   Work independently and proactively, identifying tasks that need attention without waiting to be asked.

### Requirements

**Industry Experience:**

-   Previous administrative experience is required.
-   Experience within the financial industry would be advantageous, but not mandatory.

**Soft Skills (Essential):**

-   Excellent written and verbal communication skills.
-   Highly organised and detail-oriented.
-   Proactive self-starter who can take ownership of a task and run with it.

**Technical Skills:**

-   Tech-savvy, with an interest in helping evaluate and improve tools and workflows.
-   Comfortable working with reports and reporting tools.
-   Basic computer skills and navigation, including MS Office and Outlook (no specific Excel skills required).

_If you are not contacted within 14 working days, please consider your application unsuccessful._

## Apply

[Apply at ISTA Personnel Solutions](https://apply.workable.com/ista-2/j/CC7BFF9327/apply)

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