# Client Support & Office Administrator (Dental Healthcare) - EST Hours (Remote)

> ISTA Personnel Solutions · South Africa (Remote) · Full-time · Posted 2026-06-24

**Workplace:** remote

**Department:** South Africa

## Description

**ISTA Personnel Solutions** is a dynamic and fast-growing BPO company. We are not a recruitment agency — we operate as a dedicated extension of our U.S.-based clients' teams, delivering high-quality service with precision, efficiency, and a personal touch.

We are hiring a **Client Support & Office Administrator** to support a U.S.-based dental healthcare client requiring reliable, organised, and client-focused administrative support. This role is best suited to someone who thrives in a structured environment, is comfortable managing multiple responsibilities simultaneously, and takes pride in delivering accurate, high-quality work.

This is a broad administrative and sales support role. The primary responsibilities include managing client correspondence, processing quotations and invoices, maintaining accurate records, and providing general operational support to the wider team.

**PLEASE NOTE**

-   **Working Hours:** Mon – Fri, 9:00 AM – 6:00 PM EST (3:00 PM – 12:00 AM South African Time). These working hours are subject to change depending on daylight savings and/or the operational requirements of the company.
-   **Work Environment:** This is a fully remote working role. You will be required to work on both South African and US public holidays (compensation for SA public holidays in accordance with the BCEA).
-   **Internet Requirements:** A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and the ability to support a wired Ethernet connection is mandatory. Applicants without a fixed fibre line cannot be considered.
-   **Power Backup:** A reliable power backup solution is required to manage load shedding and power outages. Applicants without a power backup cannot be considered.

**Key Responsibilities**

-   Handle client correspondence, reception duties, and general administrative tasks professionally and efficiently
-   Prepare, process, and manage quotations and invoices accurately for both walk-in and insurance clients
-   Maintain organised filing systems, records, and documentation to ensure easy retrieval and compliance
-   Manage stock orders and inventory records, ensuring accuracy and timely replenishment
-   Create and update job cards, customer statements, and operational logs
-   Support basic HR and payroll functions where required
-   Manage petty cash, banking, and payment processing with a high degree of accuracy
-   Liaise with clients professionally, ensuring a consistent and positive customer experience
-   Conduct cold calling and follow up with prospective clients to support sales activity
-   Identify and flag discrepancies, missing information, or administrative inconsistencies

## Requirements

-   Minimum 3–5 years in an administrative, sales support, or office coordination role
-   Demonstrated experience with quotations, invoicing, filing, and stock management
-   Prior exposure to HR, payroll, or financial administration is advantageous
-   Strong background in client-facing or reception environments is essential
-   Comfortable with MS Office (Word, Excel, Outlook)
-   Fast and accurate data entry and typing skills
-   Strong written and verbal English communication skills with excellent spelling and grammar
-   Exceptional attention to detail, accuracy is critical in this role
-   Ability to manage multiple tasks simultaneously without losing focus or quality
-   Experience in a remote or US-facing work environment is advantageous but not essential

If you are not contacted within 14 working days, please consider your application unsuccessful.

## Apply

[Apply at ISTA Personnel Solutions](https://apply.workable.com/ista-2/j/FAB9F31974/apply)

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