# Healthcare Claims Specialist | Get 21K Signing Bonus

> ISTA Personnel Solutions · Mandaluyong, Philippines · Full-time · Posted 2026-07-09

**Workplace:** on_site

**Department:** Midwood Ambulance

## Description

**ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Healthcare Customer Service Representative to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!**

**Account Specific Roles and Responsibilities:**

-   Review and process ambulance insurance claims, ensuring accuracy and compliance with client and insurance requirements.
-   Work directly with clients to address inquiries, provide updates, and resolve claim-related concerns.
-   Verify claim details including eligibility, coverage, and supporting documentation.
-   Apply knowledge of medical and diagnosis codes to ensure correct claim submission and adjudication.
-   Identify and escalate discrepancies, denials, and appeals as needed.
-   Maintain accurate and timely claim records in line with company and client standards.
-   Uphold confidentiality and compliance with HIPAA guidelines.

## Requirements

-   At least 6 months of Healthcare experience.
-   Above average verbal and written English communication skills.
-   Medical claims and prior authorization experience preferred but not required.
-   Knowledge of medical and diagnosis codes is required.
-   Strong attention to detail with a focus on accuracy.
-   Ability to work independently while managing multiple tasks.
-   Willing to work onsite in Mandaluyong
-   Amenable working night shift

## Benefits

**What Can We Offer You?**

-   Competitive salary and benefits
-   Health Insurance with free dependents
-   10%-night differential
-   Attendance Bonus
-   Paid Time Off
-   Convertible to Cash Leave Credits
-   Performance Appraisal
-   Work-life Balance
-   A focus on growing your career path with us
-   We encourage you to follow your passions and learn new skills

**  
Our Commitment To You**

-   Strong culture and values-driven leadership
-   We create opportunities for you to learn and grow at any stage of your career
-   Continuous learning and innovation
-   We foster an all-inclusive environment where everyone thrives

## Apply

[Apply at ISTA Personnel Solutions](https://apply.workable.com/ista-2/j/FEF18C931C/apply)

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