# Logistics Analyst I

> iSupport Worldwide · Pasig, Philippines (Hybrid) · Full-time · Posted 2026-09-23

**Workplace:** hybrid

**Department:** GSC (formerly PMI)

## Description

We are looking for a highly organized and detail-oriented person with great communication and problem-solving skills with at least 3 years’ experience in the 3PL logistics industry and some knowledge and understanding of transportation, warehousing and import/export brokerage. This person should be technologically savvy and comfortable using different ERP, CRM, TMS/WMS systems, and MS Excel.

**Essential Job Functions:**

-   Has a keen understanding of global logistics
-   Logistics & Supply chain; both within systems (EBS) as well as product movements throughout the supply chain
-   Establish and manage relationships with 3PL providers with a focus on operational excellence continuous improvement
-   Drive process improvement to support the needs of the Strategic Business Units (SBUs), as well as development and implementation of continued improvement processes in partnership with 3PLs and logistics carriers
-   Coordinate, manage, and perform daily transactions between TMS and 3PLs
-   Oversee value-added service/rework quotes and execution
-   Prepare commercial invoices and other import/export customs requirements
-   Perform inventory transfers
-   Process shipments thru Carrier's TMS
-   Review and implement customer compliance guidelines and shipping/routing instructions
-   Oversee all transportation to and from warehouse locations including reverse logistics
-   Manage, validate, and dispute chargebacks
-   Other duties and projects as necessary
-   Generate reports and present analytics when needed

## Requirements

-   At least 3 years industry experience in similar role
-   4-year college degree
-   Excellent verbal and written English skills
-   Ability to communicate effectively and professionally by phone or email
-   Takes initiative and prioritizes tasks
-   Solid analytical and problem-solving skills
-   Ability to work accurately with close attention to detail
-   Strong interpersonal skills with the ability to work effectively with individuals and groups
-   Willingness to adapt to changing business needs and deadlines
-   Solid computer skills with knowledge of Microsoft Office, ERP, CRM, and TMS/WMS systems
-   Demonstrate a strong work ethic that includes neatness and punctuality

## Benefits

-   Free lunch meal, fruits, snacks, and drinks (if you are in an onsite shift)
-   Onsite gym with a free professional instructor
-   Weekly fitness activity and an annual fitness challenge where you can win up to 70,000 PHP
-   Weekly engagement activities with prizes that are up to 3,000 PHP
-   Free upskilling academy to improve your performance and skillset
-   State-of-the-art facilities from toilets to your workstation
-   Amenities such as sleeping quarters, game area, chat room, shower room

## Apply

[Apply at iSupport Worldwide](https://apply.workable.com/isupport-worldwide/j/3C9D5B3696/apply)

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