# Transportation Support (US)

> iSupport Worldwide · Pasig, Philippines · Full-time · Posted 2026-08-28

**Workplace:** on_site

**Department:** DCL Logistics

## Description

### What is your mission?

We are looking for a highly organised and detail-oriented **Transportation Support** to coordinate daily transportation and logistics operations across multiple locations. This role is responsible for Truckload (TL) and Less-Than-Truckload (LTL) shipment coordination, carrier communication, shipment tracking, transportation documentation management, delivery scheduling, and expedited shipment support to ensure efficient and on-time transportation execution.

**You will provide the best service to our partner brands by performing these tasks:**

-   Coordinate daily Truckload (TL) and Less-Than-Truckload (LTL) shipment routing with carriers and transportation partners across multiple locations
-   Communicate directly with carrier brokers, carrier hubs, and transportation providers regarding pickups, deliveries, routing requirements, and shipment status
-   Schedule and coordinate shipment pickups, deliveries, and transportation activities based on operational priorities
-   Manage delivery schedules, time slot adjustments, and transportation requests to support changing business requirements, including End-of-Month (EOM) and End-of-Quarter (EOQ) activities
-   Monitor shipment status and transportation performance to ensure timely pickups and deliveries
-   Track and coordinate time-sensitive and expedited shipments from pickup through delivery confirmation
-   Investigate missed pickups, identify root causes, coordinate corrective actions, and communicate operational impacts to stakeholders
-   Obtain and communicate updated Estimated Time of Arrival (ETA) information when shipment delays occur
-   Order, monitor, and track shipping materials to ensure timely delivery to designated locations
-   Prepare, organise, maintain, and update transportation documentation, including Bills of Lading (BOLs), invoices, shipment records, pallet labels, and tracking documents
-   Assist in resolving issues related to transportation documentation, BOLs, and shipment labelling
-   Review and address left-on-dock shipments, including international shipments, to ensure proper handling and timely movement
-   Coordinate remotely with dock teams to support shipment execution and resolve transportation issues
-   Monitor and respond promptly to transportation-related emails and operational communications
-   Support compliance with ISO 9001 and ISO 14001 standards
-   Perform additional transportation, logistics, and operational support activities as required

## Requirements

### Who are we looking for?

-   Bachelor’s Degree in Supply Chain Management, Logistics, Business Administration, or a related field, or four (4) years of equivalent transportation or logistics experience
-   Minimum 3 years of experience in transportation coordination, logistics, shipping, freight, supply chain, or related operations
-   Experience coordinating Truckload (TL) and Less-Than-Truckload (LTL) shipments, routing, pickups, deliveries, and carrier communications
-   Strong background in transportation, freight management, shipping operations, and logistics coordination
-   Knowledge of transportation processes, shipment tracking, expedited shipments, and transportation issue resolution
-   Proficiency in Microsoft Excel for shipment tracking, reporting, operational monitoring, and data management
-   Experience with Transportation Management Systems (TMS), logistics software, and transportation platforms
-   Knowledge of Bills of Lading (BOLs), invoices, shipment tracking records, and transportation documentation
-   Experience working with carrier brokers, carrier hubs, shipping providers, and transportation partners
-   Knowledge of ISO 9001 and ISO 14001 standards is an advantage
-   Excellent written and verbal communication skills with the ability to manage multiple stakeholders
-   Strong organisational, coordination, and stakeholder management skills
-   Ability to manage multiple shipments, schedules, carriers, and priorities in a fast-paced environment
-   Strong analytical, problem-solving, and decision-making capabilities
-   High attention to detail and commitment to accuracy in transportation operations and documentation
-   Ability to work independently while collaborating effectively within a team environment
-   Customer-focused mindset with a commitment to operational excellence and continuous improvement

## Benefits

### Why you'll love it here?

-   Free lunch meals, fruits, snacks, and beverages for employees assigned to onsite shifts.
-   Access to an onsite gym with a complimentary professional fitness instructor.
-   Weekly fitness activities and an annual fitness challenge with prizes of up to ₱70,000.
-   Weekly employee engagement activities with prizes of up to ₱3,000.
-   Free upskilling academy to support career growth and professional development.
-   State-of-the-art office facilities and modern workstations.
-   Access to employee amenities including sleeping quarters, game area, chat room, and shower rooms.
-   Fun, collaborative, and employee-focused work environment.

## Apply

[Apply at iSupport Worldwide](https://apply.workable.com/isupport-worldwide/j/4F099CAF1D/apply)

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