# Prior Authorization Coordinator (Project Base)

> iSupport Worldwide · Pasig, Philippines · Contract · Posted 2026-09-18

**Workplace:** on_site

**Department:** Anesis Spine and Pain Care

## Description

**Core Responsibilities:**

-   Manage end-to-end prior authorizations, insurance verifications, and pre-op documentation for 4 assigned providers
-   Submit prior authorization requests for MAC and light anesthesia procedures accurately and promptly
-   Verify patient eligibility, coverage, and COB across commercial payers, Medicare, Medicaid, HMOs, PPOs, Workers' Comp, and MVA
-   Gather clinical documentation and diagnostic imaging to satisfy medical necessity criteria
-   Schedule procedure cases in eCW to maintain adequate anesthesia day coverage across all 4 providers
-   Coordinate post-operative appointments only for the internal provider; omit post-op scheduling for the 3 outside providers who handle their own follow-ups
-   Maintain compliance with U.S. HIPAA guidelines and PHI protocols

## Requirements

**Non-Negotiable:**

-   Familiarity with insurance verification, benefits, and payer processes
-   Strong attention to detail and accuracy
-   Experience in healthcare accounts and prior authorization submissions, especially for surgical cases
-   Experience checking eligibility, coordination of benefits (COB), deductible, and coinsurance

**Required:**

-   Prior healthcare-related administrative experience, ideally in prior authorization or surgical scheduling
-   Experience with electronic medical records (EMR/EHR); familiarity with eClinicalWorks (eCW) is a strong advantage
-   Ability to compile and submit clinical documentation to satisfy medical necessity criteria
-   Working knowledge of CPT/ICD-10 coding as it relates to PA submissions
-   Ability to manage multiple provider accounts and a high-volume pipeline while consistently meeting daily quotas
-   Dependability and punctuality, particularly for the assigned overnight shift
-   Ability to maintain confidentiality and handle protected patient information appropriately

**Preferred / Advantage:**

-   Prior experience with MAC and light anesthesia surgical procedure authorizations
-   Prior experience in a pain management or specialty surgical scheduling setting

## Benefits

-   Free lunch meal, fruits, snacks, and drinks
-   Onsite gym with a free professional instructor
-   Weekly fitness activity and an annual fitness challenge where you can win up to 70,000 PHP
-   Weekly engagement activities with prizes that are up to 3,000 PHP
-   Free upskilling academy to improve your performance and skillset
-   State-of-the-art facilities from toilets to your workstation
-   Amenities such as sleeping quarters, game area, chat room, shower room

## Apply

[Apply at iSupport Worldwide](https://apply.workable.com/isupport-worldwide/j/7C8FB0C311/apply)

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