# Field Infrastructure & Deployment Technician

> ITSS · Goldsboro, United States · Full-time · Posted 2026-03-23

**Salary:** USD 36,000–48,000

**Workplace:** on_site

**Department:** ITSS

## Description

We are seeking a reliable, hands-on Field Infrastructure Technician to support onsite installations and service for small-to-mid-sized businesses across Eastern North Carolina and occasional out-of-state projects.

This role is travel-focused and physically hands-on. If you prefer primarily desk-based or remote IT work, this position will not be a good fit.

## Requirements

### Primary Responsibilities

-   Travel to client sites for equipment installations and service
-   Install and mount network switches, wireless access points, and related hardware
-   Pull and terminate network cable; test and verify cable runs
-   Assist with rack organization and structured cabling projects
-   Deploy workstations (physical setup, power, network connection, verification)
-   Replace UPS batteries and test power systems
-   Perform basic hardware troubleshooting onsite
-   Clearly communicate with clients while onsite
-   Escalate complex issues to senior technicians when needed

### 🔹 What This Role Is NOT

-   A remote helpdesk role
-   A cybersecurity analyst role
-   A senior systems administrator position
-   Primarily desk-based IT support

This is a field-driven, travel-based role focused on infrastructure deployment and configuration.

### 🔹 Technical Experience That Helps

-   Experience with low-voltage cabling or structured wiring
-   Familiarity with network equipment installation
-   Basic Windows workstation setup and troubleshooting
-   ISP/telecom (VoIP NOT Analog) or field service experience
-   Comfort working with tools and ladders

You do NOT need to be a systems engineer to succeed here.

### 🔹 Qualifications

-   Valid North Carolina driver’s license and reliable transportation (out of state candidates must acquire in state license before beginning work)
-   Comfortable working at heights and lifting up to 50 lbs
-   Strong communication skills
-   Dependable, punctual, and able to work independently once trained
-   Willingness to travel as required

### 🔹 Required With Application

Please include a brief response (3–5 sentences):

**Describe a hands-on technical project or installation you’ve completed and how you verified it was done correctly.**

Applications without this response will not be reviewed.

## Benefits

Salary commensurate with experience

Health, dental, and vision benefits

## Apply

[Apply at ITSS](https://apply.workable.com/itss/j/1734A8EA20/apply)

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