# IT Support

> JASARA PMC · Riyadh, Saudi Arabia · Full-time · Posted 2026-09-17

**Workplace:** on_site

**Department:** Information Technology

## Description

**Key Accountabilities**

-   Provide first‑line support for basic hardware and software issues.
-   Assist with installation and configuration of laptops, desktops, and mobile devices.
-   Support onboarding by preparing devices, accounts, and access permissions.
-   Troubleshoot common issues related to Windows OS, Office 365, email, and network connectivity.
-   Log and track IT service desk tickets, ensuring timely follow‑up.
-   Assist in maintaining IT asset inventory and documentation.
-   Support meeting rooms and video conferencing setups.
-   Escalate complex issues to senior IT staff when required.
-   Follow IT policies, cybersecurity guidelines, and best practices.

## Requirements

**Required Skills & Competencies**

-   **Function / Department:** Information Technology
-   **Job Location:** Riyadh – Overhead
-   **Reports To:** IT Manager
-   **Years of Experience:** 0–1 year (Fresh Graduate)
-   **Degree / Qualification:** Bachelor’s degree in Information Technology, Computer Science, or related field
-   Basic knowledge of Windows OS, Office 365, and networking fundamentals.
-   Strong communication and customer service skills.
-   Eagerness to learn and develop technical skills.
-   Ability to troubleshoot common IT issues.
-   Good organizational and follow‑up skills.
-   Fluency in English; Arabic is an advantage.

## Apply

[Apply at JASARA PMC](https://apply.workable.com/jasarapmc/j/2345DB5A46/apply)

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