# Senior Project Manager - Technology & E-Commerce

> Makro PRO · Bangkok, Thailand · Full-time · Posted 2026-06-04

**Workplace:** on_site

**Department:** Technology

## Description

We are looking for an experienced Project Manager to lead and deliver large-scale technology and digital transformation projects within a fast-paced retail environment. The ideal candidate is an excellent stakeholder manager, highly structured, and able to coordinate cross-functional teams across business, operations, technology, data, finance, and external vendors.

Retail or e-commerce experience is a plus, as well as relevant PM certifications—but not required.

-   **Project Planning & Execution**

-   Lead end-to-end delivery of several projects simultaneously from initiation, planning, execution, UAT, deployment, to stabilization.
-   Develop and maintain project plans, timelines, risk registers, RAID logs, and communication plans.
-   Ensure all milestones are delivered on time, within scope, and within budget.
-   Manage and drive cross-functional alignment across Business, Tech, Data, Operations, Finance, and Vendors.

-   **Stakeholder & Vendor Management**

-   Engage a large and diverse group of stakeholders; facilitate decision-making, alignment, and conflict resolution.
-   Act as the primary contact between business teams, technology teams, and external vendors.
-   Prepare and lead Steering meetings and working groups with clear updates, issues, and next steps.

-   **Requirements & Change Management**

-   Work with business users to gather, validate, and prioritize business requirements and functional flows.
-   Coordinate with tech teams to review solution design, integration approach, and system feasibility.
-   Plan and manage change impact, user adoption, training, and communication to ensure smooth rollout.

-   **Quality Assurance & UAT**

-   Oversee test planning, UAT execution, and defect management.
-   Ensure systems meet business requirements, performance standards, and operational readiness.
-   Manage cutover plan, go-live activities, and hypercare support.

-   **Governance, Reporting & Documentation**

-   Track and report progress, risks, issues, dependencies, and financials to Line manager and management.
-   Ensure compliance with internal governance, procurement process, budget controls, and audit requirements.
-   Maintain complete documentation: BRD/FSD, SOW, change requests, decisions, and sign-offs.

## Requirements

-   Bachelor’s degree in Business, IT, Engineering, or related field.
-   5–10 years of experience in project management, PM, PMO, digital transformation, or IT implementation.
-   Experience in retail, e-commerce, FMCG, or logistics is an advantage.
-   PM certifications (PMP, Agile, Scrum Master, Prince2) are a plus but not required.
-   Strong working knowledge of system integration, APIs, data flows, and digital platforms (nice to have)

## Apply

[Apply at Makro PRO](https://apply.workable.com/joinmakropro/j/2815CE3DF7/apply)

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