# Senior Manager - Strategy & Special Projects (Business Intelligence Center)

> Makro PRO · Bangkok, Thailand · Full-time · Posted 2026-05-06

**Workplace:** on_site

**Department:** Venture Development & Strategy

## Description

The Senior Manager of Strategy & Special Projects is responsible for identifying growth opportunities, assessing business risks, and leading high-impact strategic initiatives from concept to execution suitable for retail & wholesale business landscape.

This role acts as an internal strategy leader and execution driver, combining deep market research, structured problem-solving, and cross-functional leadership to deliver measurable business outcomes. The role works closely with senior management to translate strategic priorities into actionable plans and ensure successful implementation across teams.

**Strategic Planning & Business Insights**

-   Conduct in-depth market research (customers, competitors, industry trends)
-   Identify:

-   Growth opportunities (new markets, categories, channels)
-   Business risks (competitive threats, margin pressure, operational gaps)

-   Develop data-driven recommendations for leadership decision-making
-   Prepare high-quality materials for senior leadership (presentations, business cases)

**Special Projects Leadership (End-to-End Execution)**

-   Lead high-priority, CEO/management-sponsored initiatives such as:

-   New business launches (e.g., new store formats, e-commerce expansion)
-   Cost optimization programs
-   Customer experience transformation

-   Define scope, timeline, KPIs, and success metrics. Monitor the against targets, making adjustments as needed.

-   Drive execution across functions (merchandising, operations, marketing, tech)

**Cross-Functional Program Management**

-   Act as the central driver ensuring alignment across teams
-   Break down strategic initiatives into clear, trackable workstreams
-   Set priorities and guide internal teams on execution focus
-   Proactively resolve bottlenecks and escalate risks

## Requirements

-   8–12+ years of experience in: Strategy consulting / corporate strategy / business transformation
-   **Background in top-tier consulting or strategy roles** strongly preferred
-   Experience with digital transformation or e-commerce expansion
-   Exposure to data-driven decision-making environments
-   Comfortable moving between:

-   Boardroom discussions
-   Day-to-day execution with operational teams

**Strategy & Problem Solving**

-   Strong structured thinking (e.g., issue trees, hypothesis-driven approach)
-   Ability to translate ambiguity into clear action plans

**Market Research & Analytical Skills**

-   Advanced skills in:

-   Market sizing
-   Competitive benchmarking
-   Customer segmentation

-   Strong data analysis (Excel, SQL, or BI tools)
-   Ability to synthesize complex data into clear insights

**Retail Business Acumen (Critical)**

-   Deep understanding of:

-   Retail P&L (revenue, margin, inventory, cost structure)
-   Omnichannel business models (store + e-commerce)
-   Key retail drivers (footfall, conversion, basket size)

-   Experience in retail, FMCG, or e-commerce strongly preferred

**Execution & Project Management**

-   **Proven** ability to **drive execution**, not just recommend strategy
-   Strong project management skills:

-   Planning, tracking, risk management
-   Stakeholder coordination

-   Ability to manage multiple high-priority initiatives simultaneously

Comfortable working in fast-paced, ambiguous environments

## Apply

[Apply at Makro PRO](https://apply.workable.com/joinmakropro/j/628E1E9B95/apply)

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