# Lead Data Scientist (Retail & Wholesale, AI Initiatives), Lotus's

> Makro PRO · Nuan Chan, Thailand (Hybrid) · Full-time · Posted 2026-01-19

**Workplace:** hybrid

**Department:** Technology

## Description

### **Responsibilities**

**Leadership and Strategy**

-   Drive the end-to-end AI and Advanced Analytics initiatives to support CP Axtra’s Retail & Wholesale businesses.
-   Develop and execute a forward-looking AI strategy that delivers measurable impact on revenue growth, cost efficiency, and customer engagement.
-   Serve as a bridge between business and technology, ensuring AI adoption and scaling across multiple business units.
-   Stay updated on global and local AI trends, including Generative AI, personalization, forecasting, and optimization, to strengthen CP Axtra’s competitive edge.

**Analytics and AI Execution**

-   Lead the design, development, and deployment of machine learning and AI models, including personalization engines, pricing optimization, demand forecasting, inventory management, and GenAI/NLP applications.
-   Oversee experimentation, validation, and monitoring of AI/ML models to ensure scalability, reliability, and business integration.
-   Ensure close collaboration with data engineering teams to enable robust pipelines and MLOps for production-grade solutions.

**Business Partnership**

-   Partner with Retail Operations, Marketing, Sales, Supply Chain, Finance, and IT to co-create AI use cases and drive adoption.
-   Build strong relationships with stakeholders to align priorities, communicate trade-offs, and manage expectations effectively.
-   Act as a trusted advisor to senior executives, translating complex AI insights into actionable recommendations.
-   Evangelize the value of AI and data-driven decision-making across the organization.

**People Leadership and Collaboration**

-   Mentor and coach a team of data scientists and analysts, fostering a culture of innovation, experimentation, and continuous learning.
-   Promote cross-functional collaboration with Business Intelligence and Data Engineering teams to deliver integrated solutions.
-   Encourage knowledge sharing and build internal AI/ML capability to strengthen organizational maturity.

**Performance Monitoring and Optimization**

-   Define and monitor success metrics for AI initiatives, such as sales uplift, campaign ROI, operational cost reduction, and customer lifetime value.
-   Continuously assess and optimize AI-driven processes to maximize business impact.
-   Share learnings, case studies, and success stories to build trust and ensure alignment with business leaders.

## Requirements

-   Bachelor’s degree in Statistics, Mathematics, Computer Science, Data Science, Economics, or a related field
-   5+ years of experience in data science, advanced analytics, or AI applications (experienced in Retail or Wholesale domain preferred).
-   Proven experience delivering AI/ML solutions from ideation to production with measurable business outcomes.

**Technical Skills**

-   Proficiency in Python, R, SQL, and machine learning frameworks (e.g., Scikit-learn, TensorFlow, PyTorch).
-   Familiarity with GenAI and NLP frameworks (e.g., LLMs, LangChain, RAG pipelines).
-   Familiarity with cloud-based data platforms (e.g., AWS, GCP, Azure) and big data technologies (e.g., Spark, Hadoop, Databricks).
-   Experience with data visualization tools (e.g., Power BI, Tableau) and modern MLOps practices.

**Leadership and Business Acumen**

-   Strong stakeholder management and communication skills across technical and business functions.
-   Proven ability to prioritize and deliver projects with business impact.
-   Understanding of retail and wholesale operations, including customer journey, pricing, promotion, assortment, and supply chain optimization.
-   Demonstrated success in driving AI adoption, gaining executive buy-in, and scaling solutions across organizations.

## Benefits

**Health Insurance** – At Lotus's, we care about your health! Group insurance from a top insurance company is included in your benefits—OPD, IPD, Emergency OPD

**Provident Fund** – Lotus's cares about your long-term plan! We offer 3% provident fund.

**Year-end bonus** – We include variable and performance bonus for our employees.

**Attractive Vacations days** – Enjoy our attractive annual leave. Let’s say the minimum is 16 days!

**No overtime** – We work 5 days a week with. We set our own goals and deadlines.

**Free car parking space** – No more stress or extra cost if you drive to work. We offer free parking space for our employees.

### **Best Culture**

-   Clear focus.
-   Diverse Workplace (Our members are from around the world!)
-   Non-hierarchical and agile environment
-   Growth opportunity and career path

## Apply

[Apply at Makro PRO](https://apply.workable.com/joinmakropro/j/8374367EEE/apply)

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