# Department Manager, Business Intelligence Center (PM & Analysis)

> Makro PRO · Suanluang, Thailand · Full-time · Posted 2026-02-02

**Workplace:** on_site

**Department:** Data & Analytics

## Description

We are looking for a strategic and data-savvy Business Analyst to join the Business Intelligence Center (BIC). This role will play a key part in driving commercial performance and enabling enterprise transformation through data-backed insights, business modelling, and strategic execution support. You will work closely with cross-functional teams to bridge the gap between analytics and action, enabling smarter, faster decisions that shape the future of our commercial landscape.

**Key Responsibilities:**

**Commercial Strategy Support**

-   Analyze complex data sets to identify trends, patterns, and insights that inform business strategy
-   Evaluate sales, pricing, product, and customer data to uncover growth and margin improvement opportunities
-   Support category, pricing, and promotion strategies through data modelling and scenario planning
-   Build and validate business cases for new initiatives, including financial and operational impact

**Transformation & Strategic Execution**

-   Collaborate with transformation leads and stakeholders to translate strategic goals into actionable project plans
-   Map current-state processes, identify gaps, and recommend future-state solutions
-   Track the performance of transformation initiatives, ensuring KPIs and benefits are realized
-   Provide data-driven input into change adoption and organizational readiness plans

**Business Intelligence & Reporting**

-   Establish robust analytical frameworks and deliver insightful visual reports to support high-impact strategic decisions and drive meaningful business solutions
-   Design and maintain dashboards, reports, and presentations that support decision-making
-   Translate complex analytics into clear, executive-ready insights and recommendations
-   Work closely with data engineering and commercial teams to ensure consistent, accurate business metrics
-   Provide ongoing insights for continuous performance improvement across key business areas

## Requirements

-   Bachelor's degree in Business, Economics, Data Science, or a related field
-   3–6 years of experience in business analysis, commercial planning, strategy, or transformation
-   Strong analytical and quantitative skills, with experience using tools such **as SQL, Power BI, Excel**
-   Proven ability to translate data into business strategy and insights
-   Experience in retail, FMCG, consulting, or large-scale transformation environments is a plus
-   Excellent communication and stakeholder engagement skills, with a collaborative mindset

## Benefits

-   Private Health Insurance
-   Provident fund
-   Vacation 16 days
-   Training & Development
-   Fixed bonus
-   Performance Bonus
-   free parking

## Apply

[Apply at Makro PRO](https://apply.workable.com/joinmakropro/j/8ADEC8EC64/apply)

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