# Digital, AI & Omnichannel Manager (Pharma)

> JUST ONE | Recruitment & Executive Search agency · Athens, Greece (Hybrid) · Full-time · Posted 2026-04-30

**Workplace:** hybrid

## Description

For a leading multinational pharmaceutical company: Digital, AI & Omnichannel Manager

**Responsibilities**

-   Define, design, and continuously evolve the digital, AI, and omnichannel strategy across Greece
-   Lead digital transformation initiatives, embedding innovative technologies and operational excellence throughout the organization
-   Shape and execute omnichannel customer engagement strategies to strengthen market presence and customer experience
-   Develop and optimize customer profiles, CRM strategies, digital communication channels, and performance marketing initiatives
-   Drive commercial growth by identifying business opportunities, improving profitability, and enhancing market competitiveness
-   Act as a strategic partner to senior leadership, supporting business transformation and long-term growth objectives
-   Oversee branding, social media, digital campaigns, and customer journey management to ensure alignment and consistency
-   Implement governance frameworks, compliance standards, and performance measurement systems across digital and business functions
-   Monitor KPIs, customer insights, and operational performance, delivering strategic recommendations based on measurable outcomes
-   Build scalable communication processes and ensure seamless integration between commercial, digital, and operational teams
-   Lead change management initiatives, fostering a culture of innovation, agility, and continuous improvement
-   Collaborate cross-functionally with stakeholders, teams, and leadership to deliver strategic priorities and sustainable business success

## Requirements

-   University degree or Master’s degree in Business, Communications, Marketing, Digital Marketing, or a related field
-   Minimum 2+ years of experience in similar digital, AI, omnichannel, or pharmaceutical industry roles
-   Strong business understanding with strategic management and commercial acumen
-   Proven experience in digital transformation, omnichannel execution, and customer-centric innovation
-   Expertise in CRM, social media, performance marketing, digital branding, and customer engagement tools
-   Solid project management skills with the ability to lead complex transformation programs
-   Experience in stakeholder management, cross-functional collaboration, and executive communication
-   Strong analytical thinking, KPI management, and performance optimization capabilities
-   Budget management experience with organizational change leadership skills
-   Fluency in English and Greek, with excellent communication, consulting, and leadership abilities

## Benefits

-   Competitive compensation package
-   Career development and growth opportunities

## Apply

[Apply at JUST ONE | Recruitment & Executive Search agency](https://apply.workable.com/justone-gr/j/C790AD3478/apply)

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