# Senior Community Manager

> Kaizen Asset Management Services · Dubai, United Arab Emirates · Full-time · Posted 2026-02-04

**Workplace:** on_site

**Department:** Owners Association

## Description

**KAIZEN Asset Management Services** is a premier property management firm in Dubai, established in 2006. As the first ISO 9001:2015 certified provider in the region, KAIZEN AMS delivers comprehensive solutions in Property Management, Community Management, Owner Affairs, Unit Management, and Handover Services. With a portfolio valued at AED 19 billion spanning over 130 projects, KAIZEN AMS has built a trusted brand and earned the confidence of prominent real estate clients across the UAE.

**We are seeking a highly motivated and experienced Senior Experience Manager** to join our team. At KAIZEN, we are dedicated to creating vibrant, sustainable communities that deliver exceptional living experiences for residents.

**Key Responsibilities:**

-   Lead and oversee community management operations, including financial performance, maintenance, and resident experience.
-   Ensure compliance with all applicable laws, regulations, and owners’ association bylaws.
-   Drive service excellence by monitoring service providers’ adherence to company SLAs and KPIs.
-   Develop and implement strategies to optimize building performance and enhance community experience.
-   Collaborate with cross-functional teams to elevate service delivery and overall resident satisfaction.
-   Champion initiatives focused on sustainability, environmental stewardship, and technology integration.
-   Build and maintain strong relationships with key stakeholders, including property owners, vendors, and regulatory authorities.
-   Evaluate operational efficiency and recommend improvements for building management processes.
-   Prepare and present comprehensive reports to senior management and clients.
-   Stay informed on industry trends, best practices, and legal developments to maintain a competitive edge.

## Requirements

-   Bachelor's degree in Business Administration, Real Estate, or a related field (Master's degree preferred).
-   Minimum of 5 years of experience in owners association management.
-   certification in property management or owners association management (e.g., CMCA, M100, PCAM).
-   Strong knowledge of local laws and regulations related to owners' associations.
-   Exceptional communication and interpersonal abilities.
-   Proficiency in financial management and reporting.
-   Commitment to sustainability and environmental stewardship.
-   Technologically sawy with experience in property management software.

## Apply

[Apply at Kaizen Asset Management Services](https://apply.workable.com/kaizenams/j/3EEA7A75AF/apply)

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