# Head of Market Research > Keller Executive Search · South Africa (Remote) · Full-time · Posted 2026-09-23 **Workplace:** remote **Department:** Internal Use ## Description Remote — South Africa This is a position within our Market Research Department, working across various client projects. **About the Role** We are looking for a Head of Market Research to take ownership of the Market Research Department end to end. This is a hands-on leadership role for someone who wants the challenge of building a department from the ground up: personally running research projects at a senior level, putting the right processes and systems in place, and growing and mentoring the team as the Department expands. The work spans full-cycle quantitative and qualitative research delivered for client companies, and includes bringing AI-enabled tools and methods into everyday research workflows. An opportunity for the right candidate with the skills, experience and imagination required to have a hand in creating and managing the direction of a growing market research business during a significant growth phase. **​Key Responsibilities** •      Own market research delivery end to end for client projects, from scoping through to a finished, decision-ready output •      Personally design, field, analyse, and report on research projects using full-cycle quantitative and qualitative methods (survey design, CATI/F2F/online fieldwork, in-depth interviews, focus group moderation, questionnaire and discussion-guide design, data analysis) •      Establish and maintain the processes, templates, and documentation the Department relies on •      Bring AI tools into research workflows and build basic dashboards or internal tools to support the team's output •      Mentor and guide research staff as the team grows, helping shape their development alongside the Department's own •      Maintain research files, reference materials, and quality standards across all client output •      Handle ad hoc and time-sensitive research requests with strong accuracy and turnaround •      Contribute to the ongoing direction and standards of the Department ## Requirements •      8+ years of hands-on commercial market research experience, with multi-client or multi-industry exposure (agency-side or equivalent) •      Demonstrated ability to run research projects personally, including designing, fielding, analysing, and reporting •      Demonstrated experience building or running a department, office, or research Department, including its processes, systems, and people •      Practical use of AI tools within a research workflow (for example AI-assisted qualitative coding, LLM-based synthesis or reporting, or survey automation), together with enough technical ability (Python, SQL, or low-code/BI tools) to build a simple dashboard or internal tool independently •      Full-cycle quantitative and qualitative methodology, including survey design, fieldwork (CATI/F2F/online), in-depth interviews, focus group moderation, and data analysis (Excel/SPSS) •      Strong written English and the ability to present findings clearly to stakeholders and clients •      Relevant tertiary qualification in research, social science, statistics, marketing, or business **​Nice to Have** •      Postgraduate qualification in research, psychology, statistics, or marketing •      Time spent at a boutique or independent research consultancy, or running an own research practice •      People-management or mentoring experience ## Benefits **What We Offe**r •      Remote work arrangement •      Paid sick leave and public holidays •      Competitive salary •      The challenge and opportunity of setting up and growing a new department from the ground up •      A genuine path to guiding and mentoring a team as it expands •      Opportunities for professional growth •      Flat management structure with direct access to decision-makers •      Open communication environment ​ **About Keller Executive Search** Keller Executive Search is a recruitment agency that provides services to clients ranging from startups and non-profits to multinational corporations. The firm emphasises ethical search processes, attentive candidate care, and leadership placements that support long-term client outcomes. To learn more about the firm and about our candidate services - please visit [](https://www.haldren.com/)[Executive Search and Recruitment Headhunters](https://www.kellerexecutivesearch.com/) **Disclaimer** **Equal Employment Opportunity Statement** Employment decisions are made without unlawful discrimination on the basis of protected characteristics under applicable South African law. **Commitment to Diversity** A diverse and inclusive workplace is supported through fair, merit-based selection processes and accessible recruitment practices. **Data Protection and Privacy** Personal information is handled in line with the Protection of Personal Information Act (POPIA) and related requirements, including lawful processing, data minimisation, and appropriate security safeguards. **Pay Equity** Compensation practices are designed to support fairness and non-discrimination, with role-related factors such as responsibilities, experience, and skills considered. Ongoing monitoring may be applied to help identify and address unjustified pay disparities consistent with organisational policy and applicable law. **Health and Safety** Workplace health and safety obligations are supported in line with the Occupational Health and Safety Act, including reasonable measures to reduce risk. **Compliance with Law** Employment practices are intended to comply with applicable South African legislation, including the Employment Equity Act and the Basic Conditions of Employment Act, and may be updated as requirements change. ## Apply [Apply at Keller Executive Search](https://apply.workable.com/keller-executive-search/j/D2B547A7F9/apply) --- Powered by [Workable](https://www.workable.com)