# Customer Marketing Manager - Foodservice

> Kepak Group · Kirkham, United Kingdom (Hybrid) · — · Posted 2026-10-28

**Workplace:** hybrid

**Department:** Marketing

## Description

Kepak Foods Division have developed a portfolio of brands that are successful in the chilled convenience and frozen meat categories in the UK, Ireland and chosen European markets for both Retail and Foodservice Customers. 

We have 5 Manufacturing Sites supported by shared services, with over 800 people supporting our vision to become a transformed, future proofed, profitable €0.5bn Food Business by 2030.  

We're now looking for a **Customer Marketing Manager** for **Foodservice,** who can bring ideas to life and drive customer growth across our foodservice business.

Are you a commercially minded marketer who enjoys bringing plans to life? This role offers the opportunity to shape customer campaigns, launch new products and deliver marketing activity that makes a measurable difference.

Working closely with our Foodservice Marketing and local Commercial teams, you'll turn growth priorities into engaging programmes for customers, distributors and foodservice operators across your assigned markets.

**What you'll do:**

-   **Bring marketing plans to life:** Build and deliver customer and channel campaigns, focusing of the opportunities with the greatest commercial impact
-   **Create engaging customer activity:** Develop sales materials, content, events, sampling and distributor programmes that connect with your audience
-   **Launch new products:** Lead local launch activity, ensuring customers and sales teams have what they need for a successful introduction.
-   **Partner with Commercial teams:** Identify customer opportunities, agree priorities and deliver activity on time and within budget.
-   **Turn insights into action:** Capture customer feedback, monitor competitors and use results to improve future campaigns

-   You'll take ownership of activity from planning through to delivery, see the impact of your work and help shape future foodservice campaigns and product launches.

## Requirements

**What you'll bring:**

-   Reporting to the Senior Brand Manager - Foodservice, you'll work closely with local Commercial teams and cross-functional partners
-   3-5 years experience in customer, trade, shopper or channel marketing, ideally within foodservice, food manufacturing or FMCG
-   Be collaborative and influential, with the confidence to challenge constructively and break down siloed working.
-   You'll need to be an excellent communicator who turns complex inputs into clear recommendations, decisions and actions.
-   Commercially grounded, able to connect marketing activity to customer value, growth, margin and return.
-   Pace-oriented and accountable, with disciplined follow-through and early escalation of risks.
-   Strong cross-geography mindset, balancing common frameworks with relevant local execution.
-   Customer-first operator with strong execution discipline and the ability to work closely with local Commercial teams.

**Regular travel within your assigned geography (UK) and also possibly Ireland and the UK where required.**

**Ready to turn customer insights into action? Apply today**

## Benefits

-   **Company Pension**
-   **Further Education support**
-   **Bike to Work Scheme -** You can buy a bike and safety equipment through a salary sacrifice scheme which reduces your taxable income – meaning you pay less tax!
-   **Long Service Awards -** We recognise, acknowledge and award the dedication and valuable contribution of long serving employees
-   **GroceryAid Employee Assistance Program -** help with a wide range of topics including mental health and wellbeing support, family and relationship advice, debt management, back to work support, and counselling for all Kepak colleagues and their families.
-   **Corporate gym membership** at Ribby Hall Village
-   **BUPA Cash plan free of charge**

## Apply

[Apply at Kepak Group](https://apply.workable.com/kepak/j/5945F449FC/apply)

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