# Associate/Support Advisor

> Kestra Financial Independent Advisor · Wappingers Falls, United States · Full-time · Posted 2025-05-16

**Workplace:** on_site

**Department:** Financial Services

## Description

The Associate/Service Advisor reports to the Lead Advisor and serves as the primary contact for customer relationship management and account servicing. This position requires a strong understanding of the financial services industry and products, and is critical in handling the day-to-day client management on behalf of the Lead Advisor.

This is a full-time, in-person position, and the selected candidate is expected to be on-site in the office in Wappinger Falls five days per week.

**Essential Duties and Responsibilities**

-   Supports Lead Advisor, including managing client needs regarding service, asset allocation, case design and financial planning
-   Responsible for client meeting preparation and follow-up, including assembling requisite paperwork, account reviews, report generation, and meeting documentation/notes
-   Consult with lead advisor on investment strategies based on individual financial and investment objectives; deliver advice and participate in client reviews
-   Manage data and plans in financial planning software
-   Learn the technical aspects of the advisor position and prepare to service clients independently
-   Identify sales and asset retention opportunities, including viable alternatives when traditional solutions may not apply
-   Deepen client relationships and establish credibility and rapport both in person and via phone/video meetings
-   Clearly articulate complex concepts to clients
-   Proactively communicate with clients and follow up on all contacts assigned
-   Manage and prioritize multiple competing priorities daily in pursuit of business objectives
-   Active engagement in marketing and sales efforts on behalf of the firm; not required to build own book of business
-   Commitment to culture requires a demonstration of professionalism, accountability, client focus, and teamwork
-   Other duties as assigned 

### Supervisory Responsibilities: None

**Knowledge, Skills, and/or Abilities**

-   Strong understanding of financial services industry and diverse investment products
-   Basic computer skills (Outlook, Word, Excel, and PowerPoint) are essential
-   Excellent communication skills, both verbally and in writing
-   Strong time management and organizational skills; able to work independently and effectively manage multiple tasks at once
-   Ability to build relationships with clients and internal partners, and product wholesalers
-   Experience with the following software is preferred
-   Redtail client CRM
-   MoneyGuide Pro/Elite
-   eMoney
-   Morningstar Advisor Workstation

### Education and/or Experience

-   Bachelor’s degree in finance, accounting, or related field
-   The ideal candidate will have 3+ years of experience in the financial services industry, allowing for a strong understanding of broker/dealer operations and financial services products, including but not limited to: equities, bonds, options, mutual funds, annuities, insurance, and managed accounts
-   Previous experience in the independent financial services culture preferred

### Certificates, Licenses, Registration

-   Series 7 and 63 required
-   Series 65/66 preferred: (or ability to obtain)

## Apply

[Apply at Kestra Financial Independent Advisor](https://apply.workable.com/kestra/j/70FA912BF3/apply)

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