# Technical Manager (DevOps/Cloud)

> KNOREX · Ho Chi Minh City, Vietnam (Hybrid) · — · Posted 2026-10-06

**Workplace:** hybrid

## Description

We're looking for a technical manager who can see the whole picture across cloud, infrastructure, security and lead teams to run it well. This is not a deep-specialist role. We need someone who understands enough of each domain to ask the right questions, spot risk early, make sound trade-offs, and connect the work of specialists into one reliable, secure and cost-efficient operation.

**What you will do**

**Lead people across multiple disciplines**

-   Manage a cross-functional team of specialists, and understand what motivates each discipline and how to get them working as one team, not in silos.
-   Hire, coach, and retain talent, and build clear ownership so each domain has a strong lead.
-   Build a culture of accountability, blameless learning, and calm execution under pressure.

**Cloud operations and infrastructure**

-   Own the availability, performance, and scalability of cloud and on-prem/hybrid infrastructure.
-   Define and track SLAs/SLOs, uptime, incident response, and change management.
-   Lead major incident management, including communication with stakeholders during and after outages.
-   Oversee backup, disaster recovery, and business continuity planning, and make sure they're actually tested.
-   Guide automation and DevOps practices (IaC, CI/CD) at a direction level, working through the team.

**Security and compliance**

-   Partner with or lead security functions on cloud security posture, identity and access management, vulnerability management, and patching.
-   Make sure security is built into operations from the start, not added after.
-   Drive audit readiness and compliance (ISO 27001, SOC 2, SOX-ITGC)
-   Own risk registers and translate technical risk into business language for leadership.

**Stakeholders, vendors, and governance**

-   Act as the single point of accountability for cloud and infrastructure operations with leadership.
-   Manage vendors, managed service providers, licenses, and contracts.
-   Set and maintain operational processes, policies, and documentation that scale.
-   Balance competing priorities across security, cost, speed, and reliability, and make those trade-offs transparent.

## Requirements

-   5–10 years of experience, including 3+ years managing technical teams
-   A generalist who connects the dots between security, infra, operations, and cost, and sees how one decision affects the others.
-   Strong ownership, excellent communication
-   Good understanding of AWS / Azure / GCP services, architecture, and operating models
-   DevOps knowledge: understands CI/CD, IaC, and containers well enough to guide and evaluate the team's work
-   Practical understanding of security (IAM, cloud security posture, vulnerability management, audit frameworks), operations (ITIL/ITSM, incident/change management, monitoring and observability)

**Nice to have**

-   Certifications like AWS/Azure Solutions Architect, FinOps Certified Practitioner, CISSP/CISM/CCSP, or ITIL.
-   Experience consolidating siloed teams or setting up a cloud operations or FinOps function from scratch.

## Benefits

-   Attractive salary and performance bonus scheme
-   13th month salary
-   W3F fund for learning and personal development
-   Comprehensive Health Insurance Coverage.
-   Hybrid working mode
-   Ample opportunities to grow. You get to propose your own ideas and see it through.
-   Work with passionate, talented and driven colleagues who get things done!
-   Opportunity to work cross-country and with variety of projects of different nature.
-   Challenging and exciting problems that await you to solve.

## Apply

[Apply at KNOREX](https://apply.workable.com/knorex/j/D160012136/apply)

---
Powered by [Workable](https://www.workable.com)