# Credit Control Assistant (Debt Collection)

> Konew FinTech Corporation Limited · Central, Hong Kong · Full-time · Posted 2026-06-02

**Salary:** unknown currency 18,000–20,000

**Workplace:** on_site

**Department:** Konew Fintech Corporation Limited

## Description

-   Closely monitor all post-loan cases and identify overdue repayment to minimise credit losses from time to time
-   Perform phone dunning and/or reminder message to delinquent clients in professional manner
-   Communicate and monitor performance of appointed external parties including debt collection agencies, etc.
-   Liaise with different internal parties in resolving disputes and outstanding accounts
-   Prepare debt collection status report
-   Provide general administration and clerical support to the team
-   Handle enquiries related to collection matters
-   Participate in ad-hoc projects as assigned

## Requirements

-   Tertiary education, or equivalent qualifications at HKQF level 3
-   Minimum 1 year working experience in sales support or customer service, preferably in credit control and debt collection operations
-   Proficiency in both English and Chinese
-   Strong self-motivation, with ability to work independently and under pressure
-   Good interpersonal, negotiation and problem-solving skill
-   Maintain a positive, empathetic and professional attitude toward customers at all time
-   Proficiency in MS Office
-   Immediate available is highly preferred

## Benefits

-   Attractive remuneration package
-   Career progression opportunities
-   Discretionary performance bonus
-   Medical & Dental insurance
-   Birthday leave
-   Anniversary leave
-   Study leave
-   Study subsidy scheme
-   Employee property loan / personal loan scheme
-   Numerous other staff benefits

## Apply

[Apply at Konew FinTech Corporation Limited](https://apply.workable.com/konew-fintech/j/3B84F049CA/apply)

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