# Manager, Membership & Digital Commerce

> Konew FinTech Corporation Limited · Central, Hong Kong · Full-time · Posted 2026-08-18

**Salary:** unknown currency 40,000–45,000

**Workplace:** on_site

## Description

-   Develop and manage Katch Membership Programme, including acquisition, engagement, retention, and loyalty initiatives.
-   Oversee Katch Mall operations, merchandising strategy, and sales performance.
-   Design exclusive member benefits, campaigns, and fan experiences.
-   Analyze member and customer insights to improve engagement and conversion.
-   Develop commercial opportunities through merchandise, memberships, partnerships, and cross-promotions.
-   Work closely with Artist Management, Concert Production, and Marketing teams to maximize fan monetization.
-   Establish KPIs, operational processes, and performance reporting.

## Requirements

-   Degree holder in Business, Marketing, E-commerce, CRM, or related disciplines, or equivalent qualification at HKQF Level 5 
-   Minimum 8 years of experience in Membership, CRM, Loyalty, E-commerce, Entertainment, or Lifestyle sectors.
-   Strong understanding of customer engagement, community building, and digital commerce.
-   Experience in driving revenue growth and customer retention.
-   Commercially minded, analytical, and results-oriented.
-   Strong stakeholder management and communication skills.
-   Experience in team management is preferred as supervisory level.
-   Good command of written and spoken English and Chinese.

## Benefits

-   Attractive remuneration package
-   Career progression opportunities
-   Discretionary performance bonus
-   Medical & Dental insurance
-   Birthday leave
-   Anniversary leave
-   Study leave
-   Study subsidy scheme
-   Employee property loan / personal loan scheme
-   Numerous other staff benefits

## Apply

[Apply at Konew FinTech Corporation Limited](https://apply.workable.com/konew-fintech/j/3F0FC39FA6/apply)

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