# Property Manager & Operator (Athens)

> KSM · Athens, Greece (Hybrid) · Full-time · Posted 2026-06-30

**Workplace:** hybrid

**Department:** Ξενοδοχεία & Τουρισμός

## Description

KSM on behalf of their client, an Athens based property manager company with 40+ flats in the city centre, is looking for a

**Property Manager & Operator (Athens)**

Opportunity to take full operational ownership of a premium short-term rental building in the heart of Athens, working directly with an international real estate group with a growing presence in Greece.

We are looking for an experienced, hands-on operator to run it day to day: leading the on-site team and contractors, looking after guests from first enquiry to checkout, and keeping the property safe, well-presented and profitable. Leading the team by example, you will build a vibrant, safe and welcoming community that guests enjoy being part of.

**You will be responsible for:**

**Guest Experience:** Oversee guest communication before arrival, during stay and after departure; resolve requests and complaints quickly; lead service recovery; and continually look for ways to enhance the guest experience and lift review scores across Airbnb, Booking.com and other platforms.

**Housekeeping:** Manage cleaning logistics in line with occupancy and booking requirements; coordinate laundry and the replenishment of guest supplies; and uphold hygiene and cleanliness standards across all apartments and common areas.

**Quality Control**: Carry out regular inspections of apartments, common areas and facilities, including a readiness check before every arrival; keep presentation and service standards consistent across the property; and analyse guest feedback to recommend operational improvements.

**Facilities & Maintenance**: Coordinate preventive and corrective maintenance; manage on-site contractors, technicians and suppliers, negotiating rates and monitoring cost and performance; oversee building systems; keep an up-to-date maintenance log and contractor database; and ensure health and safety compliance.

**Company Administration & Reporting:** Run the day-to-day administration of the operating company, from vendor invoices and supplier payments to utility and common-cost ledgers. Report to ownership weekly and monthly, track KPIs and expenses, support budgeting and the annual operating plan, and identify opportunities for operational efficiencies and cost optimisation.

## Requirements

**Who you are:**

-   You're a hands-on operator who solves problems before guests ever notice them and keeps standards high without being told. You take ownership of the building as if it were your own.
-   At least 3 years' hands-on experience in hospitality, hotel operations, serviced apartments, short-term rental, or property management
-   Self-directed, with the judgment to prioritise and the discipline to follow through
-   Strong organisational, problem-solving, communication and interpersonal skills, with a genuine customer-service mindset
-   Fluent Greek and English, written and spoken
-   Confident with MS Office and property management systems; experience with Airbnb, Booking.com and Hosthub or other channel managers is a strong plus
-   Based in central Athens and available on-site during the day
-   Work schedule: Flexible hours, full time job. Working hours may vary based on business needs; work schedule may include on-call time.

## Apply

[Apply at KSM](https://apply.workable.com/ksm-hr/j/98A897E414/apply)

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