# Sr. Sales Representative (B2B) Revenue Expert - Digital Marketing Agency

> Lago · Colombia (Remote) · Full-time · Posted 2026-04-29

**Workplace:** remote

**Department:** Operations

## Description

Position: Customer Experience & Revenue Representative (B2B)  
Location: Remote (LATAM)  
Schedule: Monday - Friday. Pacific or Eastern Time 40hrs a week ( Could change based on business needs)  
Salary Range: $1,800 – $2,500 USD per month + commission  
  
We are looking for a revenue-driven Customer Experience & Revenue Representative. In this role, you will manage live customer conversations, place orders over the phone, and drive revenue across an active book of B2B customers.

This is not a traditional support role. It combines customer experience, consultative selling, and revenue ownership. The ideal candidate is confident on the phone, highly organized, and motivated by performance and results.

### **Role Overview**

As a Customer Experience & Revenue Representative, you will be responsible for engaging with customers through phone conversations, advising on products and services, and closing transactions. You will manage a portfolio of B2B clients while identifying opportunities to increase revenue through upselling and cross-selling.

### Key Responsibilities

### Customer Engagement & Sales

-   Handle 40+ primarily outbound phone calls per day
-   Conduct 10–15 meaningful customer conversations daily
-   Place orders directly over the phone
-   Advise customers on products and services

### Revenue Generation

-   Identify upsell and cross-sell opportunities
-   Manage and grow an assigned book of B2B customers
-   Support customer retention through proactive outreach

### CRM & Documentation

-   Document all customer interactions and activities in CRM (Salesforce preferred)

### Revenue Accountability

-   Performance is measured by orders placed, upsells, and product packages sold

## Requirements

-   4+ years of experience in phone-based, customer-facing roles
-   2+ years of Full cycle sales.
-   Experience in Inside Sales, Account Management, or Customer Success
-   Prior experience placing orders or closing transactions
-   CRM experience (Salesforce preferred)
-   Advanced English (C1 or near-native)
-   Strong phone presence and communication skills
-   Experience with objection handling and consultative selling
-   Strong attention to detail and organization
-   Experience working with B2B customers
-   Background in high-volume call environments

### Ideal Candidate Profile

-   Revenue-oriented and results-driven
-   Comfortable working in a phone-based role
-   Strong communicator with a consultative approach
-   Organized and detail-oriented
-   Proactive in driving customer engagement and retention

### Additional Details

-   Industry: Marketing & Advertising
-   Start Date: May 5th, 2026

## Benefits

-   **Remote Work:** Work from anywhere—our team is global, and we value work-life balance.

-   **Growth Opportunities:** As a key player i you’ll have the chance to shape your role and grow with us.

-   **Innovative Culture:** Join a team that is passionate about leveraging data to solve challenges and drive success in a rapidly evolving market.

_As part of our recruitment process, all candidates are kindly asked to read, understand, and agree to_ [_Lago’s Confidentiality and Non-Circumvention Agreement_](https://docs.google.com/document/d/e/2PACX-1vT9d3IW-QW-lGpt7ZIU22uqvADQUVESDzQPAopkpb1Tzf6OVERy198VBtGBpnpKXw/pub)_. This ensures a respectful and professional experience for everyone involved._

## Apply

[Apply at Lago](https://apply.workable.com/lago-1/j/E0AEA1798C/apply)

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