# Patient Experience Coordinator

> Lattimore Physical Therapy · Dansville, United States · Full-time · Posted 2026-04-09

**Salary:** USD 36,000–41,000

**Workplace:** on_site

## Description

Lattimore Physical Therapy is seeking an experienced full-time medical secretary in our fast-paced private practice. The candidate must be a team player who is dependable, and hard-working.

**The Position**: The role of a Medical Secretary is the face of our practice, responsible for structuring patient flow, streamlining all operations, and providing administrative support to our physical therapist and leadership.

_**Essential Competencies**_

-   Excellent organizational skills with high attention to detail.
-   Excellent written and verbal communication skills.
-   Excellent social and emotional intelligence.

The primary duties of this position include, but are not limited to:

-   Greet visitors and patients, check-in and check-out, and direct to appropriate personnel.
-   Schedule and confirm patient appointments.
-   Answer telephones
-   Collect patient information and verify insurance coverage.
-   Scan documents
-   Routes faxes and electronical records.
-   Knowledge with HIPAA and privacy compliance laws.
-   No-fault and workers' compensation claim verification and follow ups
-   Complete medical records request

-   Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications
-   Required to work a flexible schedule, days, evenings.

## Requirements

-   Medical Front Desk Receptionist: 1 year (Preferred)
-   Verification of Insurance: 1 year (Preferred)
-   Computer skills: 1 year (Preferred)

## Benefits

-   401(k) Matching
-   Dental Insurance
-   Health Insurance
-   Vision Insurance
-   Paid Time Off
-   Paid Sick Time
-   Paid Holidays
-   Life Insurance and AD&D
-   Long Term Disability
-   Clothing Allowance
-   Employee Assistance Program
-   Personal Training and Gym Discounts
-   Financial Wellness Programs
-   Hotel and Travel Discounts

## Apply

[Apply at Lattimore Physical Therapy](https://apply.workable.com/lattimore-physical-therapy/j/46E102D50E/apply)

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