# IT Support Specialist

> LMW · Athens, Greece · — · Posted 2026-04-01

**Workplace:** on_site

**Department:** IT Department

## Description

**LMW** is seeking a dedicated and knowledgeable **IT Support Specialist** to provide comprehensive IT support and contribute to the continuous optimization of the organization’s internal systems and infrastructure.

The ideal candidate will combine hands-on IT support capabilities with a strong interest in process automation, AI driven solutions and continuous improvement initiatives.

**Key Responsibilities:**

-   Provide day-to-day IT support for PCs, laptops, printers/copiers, phone systems, networks, and general IT hardware/software.
-   Troubleshoot and resolve technical issues related to operating systems, applications, connectivity, and end-user devices.
-   Perform systems maintenance tasks, including patching servers and PCs, monitoring system performance, and ensuring infrastructure availability.
-   Collaborate with external vendors and service providers to resolve technical incidents and support infrastructure upgrades.
-   Support the development, maintenance, and continuous improvement of internal platforms and systems with emphasis on security, usability, and operational efficiency.
-   Participate in IT security initiatives, including endpoint protection, access management, backup procedures, and monitoring activities.
-   Contribute to the design and implementation of automation workflows and RPA (Robotic Process Automation) solutions to improve operational efficiency and reduce manual processes.
-   Support digital transformation projects involving AI-driven technologies, workflow optimization, and intelligent automation models.
-   Participate in initiatives related to AI models, automation frameworks, and internal innovation projects aimed at enhancing business productivity and data management.
-   Assist in documenting IT procedures, automation processes, and technical guidelines.
-   Provide user training and guidance on internal systems, automation tools, and IT best practices when required.

## Requirements

-   Degree in Computer Science, Information Technology, or a related field.

-    Preferably 2+ years of experience in a similar IT support role.
-   Solid knowledge of Windows-based operating systems
-   Familiarity with Microsoft Windows Server 2016/2022 and Active Directory
-   Proficiency in Office 365
-   Understanding of information security principles
-   Familiarity with backup solutions (considered a plus)
-   Basic knowledge of MS-SQL or other database environments (considered a plus)
-   Strong time management and organizational skills.
-   Excellent verbal and written communication skills in Greek and English.

## Benefits

-   Comprehensive private health & pharmaceutical insurance plan
-   Modern, dynamic, and collaborative work environment
-   Opportunities for continuous learning and professional development
-   Participation in IT and security-related projects and initiatives
-   Access to modern tools and technologies
-   Clear career progression path within a growing organization

## Apply

[Apply at LMW](https://apply.workable.com/lmw/j/7F5A190353/apply)

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