# HR/GA Assistant (On-site) > LOTTE Travel Retail Singapore · Singapore, Singapore · Full-time · Posted 2026-09-08 **Workplace:** on_site **Department:** Corporate ## Description **Job Description – HR / General Affairs Assistant** The HR & General Affairs Assistant provides administrative and coordination support across **Human Resources, employee services, office administration and General Affairs** . The role supports the HR HOD and HR team in ensuring smooth day-to-day HR operations, effective employee onboarding and engagement, accurate maintenance of employee and administrative records, and the efficient operation of the corporate offices. **1\. Key Responsibilities**                                                                                                                                                                                                        **A.    General Affairs & Office Administration** - Assist in General Affairs (GA) functions for the Company’s 2 office locations - Support the day-to-day office administrative and operational requirements - Attend to visitors, guests, and incoming enquiries at the HQ office in Tampines - Manage incoming and outgoing courier and postal matters , including checking the corporate mailbox and distributing correspondence to the appropriate departments. - Ensure meeting rooms and common areas are maintained in a clean, tidy and presentable condition , coordinating with relevant service providers where necessary. - Maintain and regularly update the company's employee contact lists, telephone directory and organization chart . - Coordinate administrative arrangements for expense claims and corporate credit card documentation, where applicable. - Support the processing and submission of HR and General Affairs invoices and payment documentation . - Submit required approvals through the EP Portal and process invoices for payment through the GLOB+ system . - Manage the replenishment and inventory of office stationery, pantry supplies and other general office consumables across the two corporate offices , ensuring appropriate stock levels and cost control. - Coordinate general maintenance matters relating to office premises, alarm systems, furniture, fixtures and office equipment , including liaison with vendors and relevant internal departments. - Maintain appropriate administrative records relating to vendors, invoices, purchases, office maintenance and General Affairs activities. **B. Vendor & Procurement Coordination** - Source, compare, and negotiate with suppliers and vendors for HR / GA-related supplies and services - Coordinate purchases and support services required for daily business operations - Monitor vendor performance and delivery timelines - ·ssist in cost control and inventory tracking where applicable - Payment requests submission for GA related expenses **C.    Employee Airport Pass Administration** - Support employees’ airport pass applications, renewals, replacements, and cancellations - Ensure proper documentation and timely submissions to Airport police Division - Maintain accurate records and tracking of airport passes validity to support Operations **D.    Uniform & Inventory Management** - Manage uniform inventory and stock tracking - Coordinate uniform issuance and distribution to new hires - Monitor stock levels and coordinate replenishment where necessary **E.  Workplace Upkeep & Employee Experience** - Support pantry management and office upkeep - Ensure office aesthetics, cleanliness, and workplace environment are maintained professionally - Coordinate maintenance and servicing of office equipment and facilities where required - Coordinate employee welfare arrangements, including congratulatory gifts, get-well hampers, condolence wreaths and other employee welfare initiatives , in accordance with company guidelines and approved budgets. - Support the planning and coordination of employee engagement and welfare activities. - Coordinate sourcing, quotations, procurement and distribution of employee gifts, festive items and event-related materials , subject to approved budgets and procurement requirements. - Maintain accurate employee-related administrative records, trackers and supporting documentation. - Support other HR administrative duties and projects assigned by the HR HOD or AHRMs. **2\.    Career Development Opportunity**  This position provides exposure to: - General Affairs management - Employee engagement - HR project management support - HR Operational administration with potential career progression into: HR Executive functions ## Requirements - Higher NITEC or Diploma or equivalent qualification - Relevant administrative, HR, or General Affairs experience preferred but not compulsory - Proficient in Microsoft Office applications - Good communication and coordination skills - Organised, detail-oriented, and proactive - Positive service-oriented attitude and teamwork mindset **Preferred Competencies** - Ability to multitask in a fast-paced environment - Good negotiation skills - Customer service mindset - Strong sense of responsibility and ownership - Able to work independently and collaboratively ## Benefits - We offer attractive salary packages that commensurate with relevant work experience - Annual Leave from 14 days to 18 days - Medical Outpatient insurance coverage - Group Hospitalization and Surgery insurance coverage - Group Dental insurance coverage - Performance bonuses subject to company's and individual's performances - Birthday Leave ## Apply [Apply at LOTTE Travel Retail Singapore](https://apply.workable.com/lotte-travel-retail-singapore/j/78A94A9966/apply) --- Powered by [Workable](https://www.workable.com)