# Training Admin And General Affairs Associate

> LOTTE Travel Retail Singapore · Singapore, Singapore · Full-time · Posted 2026-10-06

**Workplace:** on_site

**Department:** Corporate

## Description

**Job Summary**

We are looking for a **proactive, organised and detail-oriented Training & General Affairs Assistant** to join our HR team in a fast-paced retail and airport operating environment.

The role will spend approximately **80% of its time supporting the Training & Development (T&D) team**, with primary responsibility for training administration, coordination, record management, mandatory training compliance and training-related claims and payment administration. The remaining **20% will provide General Affairs (GA) support**, particularly during the absence of the HR/GA Assistant or when additional operational support is required.

_The Company reserves the right to review and reasonably adjust the scope of responsibilities, with appropriate communication, based on evolving business and HR operational requirements._

**A.**   **Training & Development Administration – 80%**

**1\. New Hire Training Coordination**

-   Serve as the key administrative point of contact for airport-specific and mandatory training requirements.
-   Coordinate training registration including One Changi Learning Portal, Changi Orientation Programme (COP), RICE and other applicable airport training.
-   Provide new hires with clear instructions, schedules, registration details and completion requirements.

**2\. Training Coordination & Scheduling**

Support the T&D team in coordinating internal and external training programmes include:

-   Training registration and enrolment;
-   Venue/meeting room arrangements;
-   Training invitations and employee communication;
-   Attendance confirmation;
-   Attendance tracking;
-   Post-training evaluation administration

-   Track mandatory training completion, certification validity and renewal/expiry dates where applicable.

**4\. Training Records & Reporting**

-   Maintain and update the Company's training database, trackers and employee training records to ensure attendance records, evaluation etc are properly maintained and easily retrievable.

-   Training programmes completed;
-   Attendance;
-   Training hours;
-   Post training evaluation records

**5\. Training Grants & Finance Administration**

-   Support applications and submissions for applicable training grants, funding and Absentee Payroll claims/subsidies.
-   Support training-related financial administration, including preparation and submission of payment requisitions to Finance for training providers.

-   Verify training invoices and supporting documentation before submission.

**B.**   **General Affairs Support – 20%**

Provide backup support for General Affairs, particularly during the absence of the HR/GA Assistant to attend to reasonable GA-related requests from internal stakeholders / colleagues or when additional GA support is required. Responsibilities include, but are not limited to:

**Office & Visitor Support**

-   Attend to visitors professionally and courteously to uphold Lotte's corporate image.
-   Support general reception/front-office requirements when required.

**Pantry & Office Readiness**

-   Ensure daily pantry supplies are adequately replenished and common areas remain presentable.
-   Support general office and workplace-readiness requirements.

**New Hire & Employee Support**

-   Support uniform issuance/distribution to new hires where required.
-   Assist with other onboarding logistics or employee-related administrative requirements during the absence of the HR/GA Assistant.

**Other Responsibilities**

-   Coordinate incoming and outgoing courier services.
-   Perform other duties or projects assigned by the immediate supervisor or Head of HR/GA according to business requirements.

## Requirements

-   Diploma or equivalent qualification in Human Resources, Business Administration related discipline.
-   Preferably 1 year of relevant HR / Training / General Office administration experience.
-   Comfortable working with spreadsheets, trackers, government training grants portals
-   Good working knowledge of Microsoft Office, particularly Excel, Word and PowerPoint.
-   Strong administrative, organisational and proactive follow-up skills.
-   Good written and verbal communication skills.
-   Meticulous and detail-oriented to ensure accuracy of training records

## Benefits

-   We offer attractive salary packages that commensurate with relevant work experience
-   Annual Leave from 14 days to 18 days
-   Medical Outpatient insurance coverage
-   Group Hospitalization and Surgery insurance coverage
-   Group Dental insurance coverage
-   Performance bonuses subject to company's and individual's performances
-   Birthday Leave

## Apply

[Apply at LOTTE Travel Retail Singapore](https://apply.workable.com/lotte-travel-retail-singapore/j/BB7BFFD89B/apply)

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