# Client Success Manager for a Love Coaching Company- West Coast Hours

> Love Strategies, Inc. · United States (Remote) · Full-time · Posted 2026-06-10

**Salary:** USD 85,000–95,000

**Workplace:** remote

## Description

We are a dynamic team dedicated to transforming lives through our innovative love coaching programs, Love Accelerator and Lux. We empower individuals in their personal development and relationship goals. We seek a proactive and empathetic Client Success Manager to join our passionate team.

**Who We Are Looking For:**

-   Experience: Prior experience in client success, coaching, and/or sales.
-   Characteristics:

-   Highly organized and conscientious
-   Proactive and self-starter
-   Personable
-   High integrity and strong character
-   Empathetic
-   Passionate about the importance of high-quality relationships

**Key Responsibilities:**

-   Set up clients for success in the Love Accelerator program.
-   Monitor activity of 250+ clients to identify opportunities for further support
-   Direct interaction with clients via phone/Zoom to identify key needs and develop action plans for next steps.
-   Qualify and ascend clients to our premium program, Lux.
-   Increase overall client satisfaction by facilitating a smooth transition into the program.
-   Remediate payment plan failures for existing clients
-   Process renewals, and secure referrals and testimonials.
-   Manage a 40-hour weekly schedule including:

-   Hold 6 hours of availability managed through Calendly
-   Engaging in community introduction responses.
-   Conducting client welcome calls to help clients get started..
-   Serving as the first line of customer support via text, email, voicemails, helpdesk, and community forum messages.
-   Monitoring feedback surveys and conducting follow-ups.
-   Setting appointments for Lux consultations.
-   Monitoring and supporting the Lux clients’ progress.
-   Mitigating refunds through direct communication by phone or Zoom.

-   Participate in regular team meetings with the lead.

**Qualifications:**

-   Strong interpersonal and communication skills.
-   Ability to handle multiple tasks and maintain attention to detail.
-   Proficiency in using digital tools for scheduling, communication, and customer management.
-   A proactive mindset always mining for opportunities rather than waiting for them to show up

**Why Join Us?**

You’ll be part of a supportive and innovative environment where you can genuinely make a difference in people's lives while growing professionally.

If you are passionate about helping others succeed and thrive in a fast-paced, rewarding environment, we would love you to join our team.Apply today to contribute to our mission of “Empowering Humanity to Thrive In Healthy, Loving Relationships”.

## Requirements

-   ability to work 10 - 7pm PT
-   work Sundays (with Friday & Saturday off)
-   Ideally located in the MT or PT time zones so this altered work schedule is doable

## Benefits

Remote work, base salary + commission and the ability to grow in scaling company.

## Apply

[Apply at Love Strategies, Inc.](https://apply.workable.com/love-strategies-inc/j/EA0A8D4918/apply)

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