# Love, Bonito Retail Supervisor - Makati City

> Love, Bonito · Makati, Philippines · Full-time · Posted 2025-02-17

**Workplace:** on_site

**Department:** Retail

## Description

You should have / be:

-   A Love, Bonito brand enthusiast with a contagious passion to deliver the LB guest experience
-   Able to relate to our mission of empowering women through style, and have a strong personal sense of style and fashion
-   A strong people-person! You are not afraid of approaching strangers and striking a genuine conversation, and guests aren't afraid to approach you either!
-   A leader with a proven record of training, coaching, and developing a team of co-workers
-   A performance-driven professional that drives sales and achieves results for the business through training initiatives
-   Demonstrable experience in a supervisory capacity in retail or customer service sectors
-   A dependable leader who is open to giving and receiving feedback, and is always hands on deck together with the rest of the team
-   An insightful problem solver who proactively innovates to improve systems and operations

Main Responsibilities

-   Under the supervision of the Store Manager, support in day-to-day leadership and key areas of store operations
-   Oversee daily and weekly deliverables such as the store checklist and inventory checklists
-   Work with store manager to lead store sales performance and customer service excellence
-   Delegate work, encourage and provide feedback to the team and acts as the outstanding "go to" person
-   Coach staff members in providing the best guest experience, and plays a hands-on role on the sales floor
-   Implement measures to avoid stock damages, theft, and wastage
-   Train new staff members and scheduling shifts
-   Provide a seamless shopping experience and ensure that all merchandize are available in all colours, sizes, and quantities on the floor
-   Receiving and processing new stock, replenishments, returns, damages and transfers, as well as support all stock-take exercises
-   Cashiering duties using the POS system to process payments and close accounts for the closing shift
-   Proactively acquiring knowledge regarding company general information, fashion news, new product information, customer feedback and staff communication
-   Promote first class service excellence & customer experience at all times
-   Be a customer experience champion, including speaking to guests and offering advice on colour, fit, and silhouette to best suit their needs

Requirements

-   Minimum 2 year's experience in a retail leadership role, or equivalent
-   Completion of college education and a good working knowledge of MS Office will be a plus
-   Ability to work various shifts and able to work 5 days a week (including weekends and public holidays).

Benefits

-   Attractive monthly commissions
-   Full corporate insurance
-   Employee-led recognition platform via Praisepal
-   Fully stocked pantry!

## Apply

[Apply at Love, Bonito](https://apply.workable.com/lovebonito/j/3ED920B5D7/apply)

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