# Key Account Manager

> LUXASIA · Bangkok, Thailand (Hybrid) · Full-time · Posted 2026-04-28

**Workplace:** hybrid

**Department:** Sales & Marketing

## Description

**Key responsibilities:** 

·        **Strategic Account Ownership** 

o   Lead the development and execution of account strategies. 

o   Anticipate client needs, industry shifts, and risks — not waiting for requests. 

o   Ensure account profitability while maintaining strong, long-term partnerships. 

·        **Deep Customer & Market Understanding** 

o   Develop an in-depth knowledge of customer businesses, strategies, and key decision-makers. 

o   Track customer performance, financial health, and market positioning. 

o   Leverage market intelligence and competitor insights to shape proactive proposals. 

·        **Commercial Growth & Profitability** 

o   Drive upselling, cross-selling, and new opportunities that increase revenue and margins. 

o   Negotiate agreements that protect company profitability while creating client value. 

o   Monitor account KPIs and implement proactive corrective actions. 

·        **Client Relationship Leadership** 

o   Build trusted relationships at senior levels of client organizations. 

o   Position the company as a proactive, solutions-driven partner. 

o   Lead business reviews and present actionable insights backed by data. 

·        **Cross-Functional Collaboration** 

o   Direct internal teams to execute account strategies effectively. 

o   Share customer insights with Marketing, Finance, Operations, and Brand Managers to align strategies. 

o   Prioritize feedback that supports company growth and profitability.

## Requirements

-   Bachelor’s or Master’s Degree in Business Administration, Marketing, or a related field 

-   Minimum 3–5 years of experience in Key Account Management 

-   Proven experience managing national and/or regional chain retailers 

-   Prior background in Beauty, Fragrance, Skincare, or Luxury Retail is highly preferred 

-   Demonstrated track record of achieving or exceeding sales targets 

-   Hands-on experience in Joint Business Planning (JBP) 

-   Strong communication skills in Thai and good command of Business English 

-   Advanced proficiency in Microsoft Excel is required

## Benefits

Bonus, Provident Fund, and Group Insurance

## Apply

[Apply at LUXASIA](https://apply.workable.com/luxasia/j/B6DAB012D8/apply)

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