# Team Member (Charley's Cheesesteak Rainbow and Aquendo)

> LV Petroleum · Las Vegas, United States · — · Posted 2025-02-20

**Salary:** USD 14–16

**Workplace:** on_site

**Department:** QSR West

## Description

At **Charleys Cheesesteaks**, a **Team Member** plays a vital role in delivering excellent customer service and ensuring the smooth operation of the restaurant. The role typically includes a combination of food preparation, customer service, and general store responsibilities. Here's a detailed **job description** for a **Charleys Cheesesteaks Team Member**:

### **Key Responsibilities:**

1.  **Customer Service:**

-   Greet customers warmly and in a friendly manner.
-   Take customer orders, accurately entering them into the system.
-   Make recommendations for menu items and upsell products (such as sides, drinks, or dessert).
-   Handle customer complaints or concerns in a professional and helpful manner, ensuring a positive experience.
-   Serve food and drinks to customers at the counter or at their table, as needed.

3.  **Food Preparation:**

-   Prepare and cook food items according to Charleys' standards, ensuring consistency and quality.
-   Ensure all food items are cooked to the proper temperature and garnished appropriately.
-   Assemble sandwiches and other menu items quickly and accurately, following recipes and portion guidelines.
-   Maintain cleanliness and organization in the kitchen, adhering to food safety and sanitation practices.

5.  **Cash Register and Payment Handling:**

-   Operate the cash register, handle transactions, and process payments (cash, credit/debit).
-   Give correct change and receipts to customers.
-   Maintain accuracy in cash handling and register operations.

7.  **Maintain Cleanliness:**

-   Ensure the dining area, kitchen, and restrooms are clean and organized.
-   Regularly clean and sanitize food preparation surfaces, utensils, and equipment.
-   Help with the general cleaning of the restaurant, including sweeping, mopping, and restocking supplies as needed.

9.  **Teamwork:**

-   Work closely with other team members to ensure orders are prepared and served efficiently.
-   Help with stocking supplies and ingredients to ensure the kitchen is always prepared for busy periods.
-   Assist with training new employees and providing support as needed.

11.  **Inventory and Stocking:**

-   Assist with inventory management and stock control.
-   Notify management of low stock or supplies and help with restocking inventory items.

13.  **Adhere to Health & Safety Standards:**

-   Follow all food safety and health regulations, including handling food, cleaning, and storage.
-   Wear the required uniform and follow any personal hygiene standards as outlined by the company.
-   Follow all workplace safety guidelines to ensure a safe environment for yourself and your team.

### **Qualifications and Skills:**

-   **Customer-Focused:** A strong passion for providing excellent customer service and ensuring a positive dining experience.
-   **Communication:** Good verbal communication skills for taking orders, interacting with customers, and working with the team.
-   **Team Player:** Ability to work collaboratively in a fast-paced environment and support other team members.
-   **Attention to Detail:** Accuracy in taking orders, preparing food, and handling payments.
-   **Physical Stamina:** Ability to stand for extended periods and lift items (up to 25-30 lbs).
-   **Adaptability:** Ability to handle a variety of tasks and work in a fast-paced, often busy environment.
-   **Food Handling Knowledge:** Basic knowledge of food preparation, safety, and sanitation standards (will typically be provided on the job).

### **Physical Requirements:**

-   Ability to stand, walk, and move around the store for extended periods of time.
-   Ability to lift and carry boxes or supplies up to 25-30 lbs.

### **Schedule Flexibility:**

-   Must be available to work flexible hours, including evenings, weekends, and holidays, based on store needs.

### **Additional Information:**

-   **Entry-Level:** This is typically an entry-level position, so prior experience in food service is not always required. Training will be provided.
-   **Opportunities for Growth:** There may be opportunities for advancement to higher roles, such as shift leader, supervisor, or manager.

## Apply

[Apply at LV Petroleum](https://apply.workable.com/lv-petroleum/j/9895461456/apply)

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