# Assistant Shop Manager - Truck Services

> LV Petroleum · Shepherd, United States · Full-time · Posted 2026-08-06

**Salary:** Up to USD 65,000

**Workplace:** on_site

**Department:** Truck Services

## Description

Travel Center Location: TA 10100 US 59 Shepherd TX 77371

The Truck Service Assistant General Manager is a key leadership role supporting the General Manager in running a busy Truck Service Center. You will help lead technicians and service advisors, ensure fast, high-quality repairs, maintain safety and compliance standards, optimize shop efficiency, and contribute to revenue growth through parts, service, and tire sales in a fast-paced 24/7 environment.This hands-on position is ideal for a motivated leader with solid technical knowledge of heavy-duty truck repair, proven team management skills, and a strong focus on customer service and operational results.

Reports to: Truck Service General Manager

## Requirements

Key Responsibilities

-   Assist the General Manager in overseeing all Truck Service Center operations, including service bays, parts inventory, and customer interactions.
-   Support technicians with troubleshooting, diagnostics, and timely, high-quality repairs on heavy-duty trucks, trailers, and related equipment.
-   Help recruit, train, coach, mentor, and develop a high-performing team of diesel technicians and service staff.
-   Enforce strict safety protocols, environmental regulations, company policies, and industry standards (OSHA, DOT, etc.).
-   Monitor shop productivity, workflow, repair turnaround times, and customer satisfaction to drive continuous improvement.
-   Assist with parts and tire inventory management, cost control, and vendor relationships.
-   Contribute to revenue growth by identifying upselling opportunities for preventive maintenance, parts, and additional services.
-   Handle customer concerns professionally, resolve issues quickly, and build loyalty with professional drivers and fleet operators.
-   Support scheduling, labor management, and shift coverage to ensure reliable 24/7 service availability.
-   Track key metrics (sales, margins, efficiency, safety) and collaborate on initiatives to improve performance.
-   Promote truck service offerings and help increase utilization across the Travel Center.

Qualifications

-   3–5+ years of progressive leadership experience in truck service, diesel repair shops, heavy equipment maintenance, or travel center truck care (preferred).
-   Strong technical knowledge of heavy-duty truck and trailer systems, diagnostics, and repairs.
-   Demonstrated success leading and developing technical teams in a high-volume, fast-paced setting.
-   Customer-focused mindset with the ability to handle pressure and deliver exceptional service.
-   Experience managing parts inventory, controlling costs, and working with shop management systems.
-   Excellent communication, organizational, and problem-solving skills.
-   Flexibility to work varied shifts, including evenings, weekends, and holidays.
-   Valid driver’s license with a clean record; CDL preferred. ASE certifications or manufacturer training a strong plus.

## Benefits

Compensation & Benefits

-   Competitive base salary commensurate with experience and location.
-   Comprehensive benefits package including medical, dental, and vision coverage, 401(k) with company match, PTO, and employee perks at LV Petroleum locations.
-   Strong growth opportunities as our Truck Service network continues to expand nationwide.

What We Offer

-   The chance to play a visible leadership role in a high-growth company focused on supporting America’s trucking industry.
-   Direct impact on operational excellence, team development, and service center profitability.
-   Entrepreneurial culture with access to senior leadership and clear advancement paths.
-   Competitive rewards directly linked to the success of the Truck Service department.

If you are a results-oriented leader passionate about heavy-duty truck service and ready to help keep professional drivers on the road, we want to hear from you.

Please submit your resume and a brief summary of your truck service leadership experience.LV Petroleum is an equal opportunity employer.

## Apply

[Apply at LV Petroleum](https://apply.workable.com/lv-petroleum/j/9E217AAE2D/apply)

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