# Assistant General Manager (Sbarro)

> LV Petroleum · Williams, United States · Full-time · Posted 2026-11-09

**Salary:** USD 18–20

**Workplace:** on_site

**Department:** QSR Central

## Description

### **Key Responsibilities:**

### **1\. Operations Management:**

-   Assist the General Manager in overseeing day-to-day restaurant operations to ensure efficient and smooth operations.
-   Ensure all food products meet Sbarro’s quality standards, from preparation to presentation.
-   Enforce operational standards and procedures, ensuring adherence to company policies and local regulations.
-   Monitor food safety, sanitation, and cleanliness standards to ensure a safe and clean environment for both guests and staff.
-   Assist in handling opening and closing procedures, including cash handling, equipment checks, and restaurant security.

### **2\. Team Leadership & Staff Management:**

-   Supervise, train, and develop restaurant staff to ensure they are performing their jobs effectively and efficiently.
-   Assist with recruiting, onboarding, and retaining high-performing team members.
-   Delegate tasks effectively to team members, ensuring workloads are balanced and operational needs are met.
-   Conduct regular performance reviews and provide constructive feedback to employees to help them improve and grow.
-   Foster a positive, team-oriented atmosphere that encourages collaboration and excellent customer service.

### **3\. Customer Service Excellence:**

-   Ensure that customers have a positive dining experience by maintaining high standards of service, food quality, and cleanliness.
-   Resolve customer complaints and concerns in a professional, friendly, and efficient manner, ensuring customer satisfaction.
-   Lead by example in customer interactions, demonstrating excellent communication and problem-solving skills.

### **4\. Financial Management & Cost Control:**

-   Assist in managing restaurant finances, including tracking sales, controlling costs, and managing inventory.
-   Help to maintain profitability by adhering to budget guidelines and minimizing waste, theft, and errors.
-   Manage labor costs effectively by ensuring proper staffing levels in accordance with sales forecasts and labor budgets.
-   Assist with payroll processing and labor scheduling.

### **5\. Inventory & Supply Management:**

-   Assist in managing food, beverage, and supply inventory to ensure adequate stock levels and minimize shortages.
-   Help place inventory orders and monitor deliveries to ensure that supplies are received on time and stored properly.
-   Track inventory usage and waste to maintain accurate inventory records.

### **6\. Health & Safety Compliance:**

-   Ensure compliance with all health, safety, and sanitation regulations, including food handling and employee safety procedures.
-   Conduct regular safety checks and maintain a safe work environment for all team members.
-   Ensure that all kitchen equipment is in working order and report any maintenance issues promptly.

### **7\. Marketing & Community Engagement:**

-   Support the General Manager in executing local marketing strategies and promotions to drive traffic and sales.
-   Assist in community engagement initiatives and building relationships with local businesses and customers.
-   Help promote Del Taco’s brand and ensure the restaurant maintains a positive reputation in the community.

## Requirements

-   **Education:** High school diploma or equivalent (required); college degree in business, hospitality management, or related field is a plus.
-   **Experience:** At least 2-3 years of experience in a supervisory or management role within the food service industry.
-   **Leadership:** Strong leadership skills with the ability to motivate, train, and develop staff.
-   **Customer Service:** Excellent customer service skills and the ability to manage customer complaints in a professional and timely manner.
-   **Financial Acumen:** Experience in managing budgets, controlling costs, and maximizing profitability.
-   **Organization:** Ability to multitask and stay organized in a fast-paced environment.
-   **Communication:** Strong communication skills, both verbal and written, with the ability to work effectively with customers and team members.
-   **Problem-Solving:** Ability to make quick decisions and solve problems effectively under pressure.

## Benefits

-   Health Care Plan (Medical, Dental & Vision)
-   Retirement Plan (401k, IRA)
-   Paid Time Off (Vacation, Sick & Public Holidays)
-   Weekly Pay
-   Growth Opportunities

## Apply

[Apply at LV Petroleum](https://apply.workable.com/lv-petroleum/j/B6BBA1F400/apply)

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