# General Manager (Sbarro)

> LV Petroleum · Atkins, United States · — · Posted 2026-08-27

**Salary:** From USD 50,000

**Workplace:** on_site

**Department:** QSR Central

## Description

**Job Summary**:  
The General Manager is responsible for overseeing the daily operations of the Sbarro location, ensuring a high-quality guest experience while driving operational efficiency. This includes managing a team, maintaining food quality, controlling costs, adhering to safety standards, and contributing to the profitability and success of the restaurant.

**Key Responsibilities**:

1.  **Operations Management**:

-   Oversee day-to-day operations, ensuring efficient and smooth restaurant functioning.
-   Implement company policies and procedures, ensuring compliance with health, safety, and sanitation regulations.
-   Maintain inventory control and ensure products are stored and handled correctly.
-   Manage opening and closing procedures.

3.  **Staff Management**:

-   Recruit, hire, train, and supervise staff members, ensuring they adhere to operational and company standards.
-   Create and manage employee schedules and shift assignments.
-   Foster a positive, motivated, and productive work environment.
-   Provide ongoing coaching, training, and performance evaluations for staff.

5.  **Customer Service**:

-   Ensure that customers receive exceptional service and a positive dining experience.
-   Resolve customer complaints and issues in a timely and professional manner.
-   Continuously evaluate and improve customer service standards.

7.  **Financial Performance**:

-   Manage budgets and control costs, including labor, food, and supplies.
-   Achieve financial targets, including sales growth, profitability, and reducing waste.
-   Monitor daily sales, inventory, and food costs, ensuring appropriate stock levels.
-   Complete financial reports and make recommendations for operational improvements.

9.  **Food Quality & Safety**:

-   Ensure food is prepared and served to Sbarro’s high-quality standards.
-   Monitor food handling and hygiene practices, ensuring a clean and safe environment.
-   Ensure all food safety and sanitation standards are met consistently.

11.  **Marketing & Community Engagement**:

-   Implement marketing strategies to increase sales and brand awareness.
-   Build and maintain relationships with local customers, businesses, and the community.
-   Oversee the promotion of special offers, events, and loyalty programs.

13.  **Compliance**:

-   Ensure compliance with all local, state, and federal laws, including labor, health, and safety regulations.
-   Monitor and enforce company policies on cash handling, food safety, and employee conduct.

**Qualifications**:

-   Proven experience in a restaurant management role (3+ years preferred).
-   Strong leadership, communication, and organizational skills.
-   Ability to manage multiple tasks in a fast-paced environment.
-   Knowledge of financial management and budgeting.
-   Ability to resolve customer issues and conflicts.
-   High school diploma or equivalent required; a college degree or culinary training is a plus.
-   Flexibility to work evenings, weekends, and holidays as needed.

**Physical Requirements**:

-   Ability to lift up to 40 lbs.
-   Ability to stand or walk for long periods of time.
-   Must be able to work in varying temperatures, including hot kitchens.

## Apply

[Apply at LV Petroleum](https://apply.workable.com/lv-petroleum/j/C2EA28150B/apply)

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