# Customer Service Operation Coordinator

> Lytegen · Nabha, India · Full-time · Posted 2026-01-21

**Salary:** INR 600,000–800,000

**Workplace:** on_site

**Department:** Operations

## Description

We are seeking a highly professional Operations Coordinator who will play a critical role in ensuring seamless communication, execution, and alignment across multiple operational functions. This is a dynamic position designed for someone who is adaptable, composed, and capable of operating across scheduling, customer communication, and project coordination without being confined to a single functional label.

This role is built for an individual who understands that strong operations are driven by precision in communication, accountability in execution, and consistency in follow-through.

Key Responsibilities

• Serve as a central point of communication between customers, internal teams, and leadership  
• Manage and coordinate schedules, timelines, and operational workflows  
• Handle customer interactions with professionalism, clarity, and confidence  
• Monitor project progress and ensure timely execution across departments  
• Identify operational gaps and escalate risks proactively  
• Maintain accurate documentation and communication logs  
• Adjust daily priorities based on business demands and operational needs  
• Ensure all interactions reflect a high standard of professionalism and authority

This role is intentionally cross-functional. It integrates responsibilities commonly associated with scheduling, customer experience, and project coordination into one unified operational position.

## Requirements

Qualifications and Skills

• Exceptional written and verbal communication skills in English  
• Strong organizational and multitasking capabilities  
• Ability to operate in fast-paced, evolving environments  
• High level of attention to detail and follow-through  
• Strong problem-solving and critical-thinking skills  
• Ability to remain calm and structured under pressure  
• Demonstrated ownership mindset and accountability  
• Professional demeanor in all client and internal interactions

## Benefits

• Stable, fixed compensation structure with no dependency on commissions  
• Long-term growth and advancement opportunities within operations  
• Exposure to multiple departments and business functions  
• Development of high-level communication and leadership skills  
• Direct collaboration with leadership and decision-makers  
• Structured training and operational mentorship  
• Strong process-driven work environment  
• High job stability in a core operational role  
• Opportunity to build a versatile operations career  
• Professional, performance-focused culture

## Apply

[Apply at Lytegen](https://apply.workable.com/lytegen-1/j/4960D6FDF1/apply)

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